Overlooking beautiful Table Rock Lake, the Chateau on the Lake resort in Branson has been referred to as "The Castle in the Ozarks''. Designed by John Q. Hammons Hotels & Resorts, the Chateau has won a number of professional awards for design and innovation. It has also won over a decade's worth of travelers - Expedia listed over 112 positive reviews for the site, and TripAdvisor had more than 80 reviews, many of which gave the facility a 5/5. The Chateau is also the only 4 Diamond AAA hotel in the Ozarks.
What is motivating many of the reviews? Service, plain and simple. Since its opening in 1997, the hotel has been managed by the same team, giving it a consistency that many other locations lack. Whether guests are using the convention center, the marina, or taking advantage of the children's programming, the staff receive outstanding marks for service.
Naturally, the hotel itself is top of the line as well. One doesn't get nicknamed "The Castle'' without cause. Built in a European style with rounded towers, the 301 room hotel features a 10 story lobby atrium with a 30 foot Swarovski waterfall chandelier. The hotel bar, known as the Library Lounge, draws 200 - 300 guests nightly. The Lounge underwent a $600,000 makeover in 2007 and showcases the lake and mountain views with leather paneling and live musical performances.
However, all that posh luxury is not out of the price range for many. Many reviewers reported surprise at the affordability of their stay. That price, coupled with the superior service reported by many, leads to a high level of customer loyalty. The onsite childcare service program, Crawdaddies, is also a big point winner as parents are happy to leave the kids with the staff and head in to town for a show or out on the lake for fishing at boating.
Customer loyalty and rave reviews mean that in the summer and at Christmas rooms are hard to obtain. While visitors don't have to be a guest to spend time in the Library Lounge or on the grounds, to ensure that space is available at the Chateau on the Lake resort it is best to book ahead.
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