The Omni Majestic Hotel in downtown St. Louis is a four star hotel that prides itself on giving high-touch service to guests throughout their stay. As a privately owned hotel chain with just 36 properties nationwide, the hotel focuses on client satisfaction as a way to set itself apart from other non-descript chains. Based out of Irving, Texas, the hotel is an American owned enterprise.
The St. Louis location is a restored nine-story building. With just 91 rooms, the hotel bills itself as a boutique experience hotel. It has a number of old-time touches mixing with the modern luxury, and the building itself is on the National Historic Register.
Yet the amenities at the hotel cater to the modern traveler. There are 1400 square feet of meeting space and a top of the line business center. Airport shuttle and car service are available, as well as valet parking for guests. The valet parking is recommended by guests, as while the hotel is very nice the downtown St. Louis area is unfortunately prone to vehicle break-ins that can be avoided by having your car in secured parking with an attendant on duty.
Indeed, the parking is really the only complaint about the hotel, other than its limited amenities for children. The upscale furnishings in the rooms, which include Italian marble, invite guests in for a restful and luxurious experience. Management is ready to respond to every need, and the manager also makes a point of following up with guests who post on the message boards to acknowledge praise and fix any lingering dissatisfaction that prevented the hotel from earning top marks.
Those who do choose to go out will find that the hotel is within walking distance of all the downtown attractions. The Arch and Arch park, Busch Stadium, Union Station, and the riverfront area are all easily accessed from the Omni Majestic Hotel. Budget conscious travelers can watch as well for the off-season deals that occasionally offer 40 -60% off the nightly rate.