Walters Art Museum is internationally renowned for its collection of art, which is an overview of art from around the world from pre-dynastic Egypt to 20th Century Europe. Some of the works at the gallery include Greek sculpture and Roman sarcophagi, medieval ivories, old master paintings, Art Deco jewelry and 19th Century masterpieces by European and American artists.
Tours are offered at the gallery by trained volunteers who are able to guide a variety of visitors from school children, families and adults. Audio tours are available from the Visitor Services Desk for the permanent collection. Special tours are available for visitors who are blind or partially sighted; these visitors will get to engage with objects in the collection, which can be touched. Visitors who are deaf or hearing impaired are able to obtain scripts of the tour from the Visitor Services Desk.
Group tours are available with advance notice and can be arranged to focus on a theme, period or object. Self guided tours are also available.
School tours enhance student learning, provide connections between art and encourage the students to think in a higher order. The programs at the gallery correspond with the Voluntary State Curriculum for Language Arts, Social Studies, Visual Arts, Math's and Science. School tours can be combined with any outreach or studio program.
Walk, Wonder and Create tours are offered for children aged between 6-8 and their family, this program is held for free on the third Saturday of each month. This tour allows families to take part in the interactive tour and then create their own artwork, which relates to the theme of the tour. The themes for this tour may include the Spin a Tale tour, Live the Knight Tour where visitors will visit royal chambers and walk in a knight's armored boots. Rockin' the Garden will show visitors what they may find in a traditional Chinese or Japanese Garden.
The Museum Caf, serves visitors a variety of sandwiches, salads, beverages and desserts in a casual self-serve setting and is located adjacent to the entrance of the museum. The museum shop has a wide variety of merchandise for visitors; these include posters, china, books, jewelry and reproductions of art works. There are also activities and gifts for children, which focus on the medieval, Asian and Egyptian collections.
The gallery has their own library, which stocks a large collection of research material related to the art objects in the gallery.
When visitors arrive at the museum is it suggested that they visit the Visitor Information Desk. The staff at the desk are able to answer any questions and requests that visitors may have. The desk has maps of the museum and information on the current exhibitions, program and services at the gallery. Staff at the desk can also help visitors plan their visit, explain how to use the audio guide, provide directions to locations in the museum, recommend restaurants in the area, validate parking or offer tips on children's activities.
Other amenities at the gallery include a coat check room as large bags such as purses, umbrellas, backpacks and diaper bags are not allowed in the museum due to safety reasons and are asked to be placed in lockers for safekeeping. A lost and found service is also available at the Visitors Desk and an ATM is located on Level 1A of the gallery.