The guest services for Water World are located at 1800 West 89th Avenue in Federal Heights, Colorado. Hyland Hills Park and Recreation District owns and operates Water World. Community pools, community centers and a number of educational programs are funded by the proceeds. The facility is open from ten in the morning until six in the evening.
Visitors to Water World are encouraged to access their physical capabilities prior to participating in at the facility. Those weighing more than two hundred and fifty pounds may be at an increased risk of sustaining an injury at the facility. The Big Top and Captain Jack's First Aid areas both have private family or group restrooms that include changing areas and showers. Ring Master, Thunder Bay and the Bath House all have accessible showers and restrooms. There are restrooms only in the River County and Grand Pavilion.
There is transfer from transport vehicles or wheelchairs into the attraction required for most attractions. A number of attractions have ramp access while there are also a number that require at least one step up or down be taken for the attraction. There are picnic areas available in Water World some of which do not require any steps to get into or out of. There is wheelchair access at a number of the stands for food service.
There are twenty four hundred parking spaces around the parks perimeter for the convenience of guests. There is no charge for parking. The lot's far west end at the Tejon Street and 90th Avenue entrance can accommodate oversized vehicles and RVs. It is recommended that patrons of Water World make a note of the row number.
Water World has lockers available to rent. There is all day unlimited rental that utilizes Splash Card wristbands to open and close. There is a dollar discount on the renting of a locker when there is a minimum of twenty dollars loaded of Splash Cash put onto wristbands. Locker rentals are $8 for a standard size, $10 for a large and $12 for a jumbo size locker without the discount.
There are also pay as you go lockers available at the park. There is a charge of fifty cents every time the door to the locker is locked. The Grand Pavilion, Thunder Bay, the Big Top and Captain Jacks can all give change to visitors. The facilities at the park can be rented for various activities such as birthday parties.
The Wally's Birthday Blast requires at least eight guests and includes the unlimited use of the parks forty-six attractions. Guests have two options for lunch, ice cream cones and a two layer birthday cake. There are two shaded tables that the party gets to use for the entire day. There is also complimentary tube rentals included in the costs of the birthday party. The cost of the package for eight guests is $270 plus tax; additional guests cost $33.25 plus tax. Advanced reservations have to be made and there is a limit on the available space. There is a non refundable deposit of $125 required for the reservation.