Quote:
Originally Posted by ilovemycat
If all else fails, you contact your Congressperson or Senator and then only accept a reply that actually answers your questions. I am helping someone on this site who went to their Senator, wrote me a copy of the reply from the Supervisor at the local office- it was totally unacceptable, so she is back at the Senator's office who will advocate for her again.
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I am the person that ilovemycat helped and I can't thank her enough as well as a the office of a State Senator who advocated for me with SSA to obtain the survivor benefit info that SSA was reluctant to provide me so I can better plan my retirement. In addition to receiving a phone call from an SSA supervisor, just yesterday I received in the mail a very detailed Benefit Matrix printout containing all the info I requested. So, if you are hitting a brick wall in an attempt to obtain info from SSA that you are entitled to have do not hesitate contacting a State Senator.