U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > World Forums > Africa
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Reply Start New Thread
 
Old 03-12-2013, 09:45 PM
 
Location: State of Transition
78,852 posts, read 70,665,916 times
Reputation: 76818

Advertisements

It just hit me the other day: it's an English-speaking country. That's a tremendous asset. South Africa could do something like India, and open call centers for banks and other businesses. Or in some other way capitalize on their ability to provide relatively low-cost services to the English-speaking world. For starters. Any other ideas?
Reply With Quote Quick reply to this message

 
Old 03-31-2013, 01:22 AM
 
Location: Native Floridian, USA
4,907 posts, read 6,122,449 times
Reputation: 6117
Quote:
Originally Posted by Ruth4Truth View Post
It just hit me the other day: it's an English-speaking country. That's a tremendous asset. South Africa could do something like India, and open call centers for banks and other businesses. Or in some other way capitalize on their ability to provide relatively low-cost services to the English-speaking world. For starters. Any other ideas?
Ruth, I think it is a very good idea. At least we English speaking American would be able to understand the operator...LOL. I have a great likeness for some Indian people but, I sure have trouble always understanding with their accent.

eta: why don't you try and contact people in the government or whoever that might could push an idea like this ? Write the newspapers, talk it up.....
Reply With Quote Quick reply to this message
 
Old 03-31-2013, 05:11 AM
 
Location: Canada
4,699 posts, read 8,496,721 times
Reputation: 4893
Quote:
Originally Posted by AnnieA View Post
Ruth, I think it is a very good idea. At least we English speaking American would be able to understand the operator...LOL. I have a great likeness for some Indian people but, I sure have trouble always understanding with their accent.

eta: why don't you try and contact people in the government or whoever that might could push an idea like this ? Write the newspapers, talk it up.....
Not everyone in SA is a white native English speaker, there can be some pretty tough accents there to.
Reply With Quote Quick reply to this message
 
Old 04-01-2013, 01:07 AM
 
5,239 posts, read 6,766,650 times
Reputation: 11326
The call centers are also looking for the cheapest labor possible. Chances are they would have to pay more in SA, than these other places. That's why they like places like the Philippines. Very cheap labor and many English speaking people there.
Reply With Quote Quick reply to this message
 
Old 04-14-2013, 08:18 PM
 
Location: State of Transition
78,852 posts, read 70,665,916 times
Reputation: 76818
Quote:
Originally Posted by todd00 View Post
The call centers are also looking for the cheapest labor possible. Chances are they would have to pay more in SA, than these other places. That's why they like places like the Philippines. Very cheap labor and many English speaking people there.
What are the labor costs in SA?

To address another post, I didn't have in mind "native" English speakers for call centers. I'm assuming the "native" English speakers don't need the jobs as badly. I don't find the Native South African accent difficult to understand at all. It's pretty much a basic Brit accent, with a little lilt.
Reply With Quote Quick reply to this message
 
Old 04-16-2013, 11:10 AM
 
89 posts, read 117,994 times
Reputation: 91
There are some pretty tough telephone and communication problems in Africa in general. The companies tend to be owned by groups with strong political power and they have little incentive to give anyone a deal to open something like a call center. Africa is not like the western countries where people and companies look at market share. They look at total profit and they want as much as they can get. Any contract with low rates will turn into a contract with high rates as soon as the company is established.
Reply With Quote Quick reply to this message
 
Old 04-16-2013, 12:03 PM
 
Location: State of Transition
78,852 posts, read 70,665,916 times
Reputation: 76818
Quote:
Originally Posted by Jedcolton View Post
There are some pretty tough telephone and communication problems in Africa in general. The companies tend to be owned by groups with strong political power and they have little incentive to give anyone a deal to open something like a call center. Africa is not like the western countries where people and companies look at market share. They look at total profit and they want as much as they can get. Any contract with low rates will turn into a contract with high rates as soon as the company is established.
Sounds fierce. Thanks for the info.

....not that India is a Western country. I wonder how phone companies there compare w/SA.
Reply With Quote Quick reply to this message
 
Old 04-16-2013, 12:28 PM
 
Location: Portland, OR
8,803 posts, read 7,585,867 times
Reputation: 4501
Quote:
Originally Posted by Ruth4Truth View Post
It just hit me the other day: it's an English-speaking country. That's a tremendous asset. South Africa could do something like India, and open call centers for banks and other businesses. Or in some other way capitalize on their ability to provide relatively low-cost services to the English-speaking world. For starters. Any other ideas?
They have western courts and western capital markets. South Africa would be a great springboard into the rest of Africa which is a pretty untapped market in terms of everything (financial services, retail, etc).

They need to clean up their crime problem. Secondly, the nation needs substantial opposition to the ANC within politics. Thirdly, they need to bring back their home-grown intellectual capital.
Reply With Quote Quick reply to this message
 
Old 04-16-2013, 07:48 PM
 
Location: Victoria TX
42,663 posts, read 74,305,504 times
Reputation: 36087
Quote:
Originally Posted by Ruth4Truth View Post
It just hit me the other day: it's an English-speaking country. That's a tremendous asset. South Africa could do something like India, and open call centers for banks and other businesses. Or in some other way capitalize on their ability to provide relatively low-cost services to the English-speaking world. For starters. Any other ideas?
Prevailing wages in South Africa are already higher than what corporations are willing to pay employees in call centers. South Africa already has the infrastructure for industrial development, without needing to be servants to the rich. Their per capita GDP is comparable to Poland and Chile.
Reply With Quote Quick reply to this message
 
Old 04-20-2013, 05:40 PM
 
Location: Houston, Texas
2,174 posts, read 4,399,388 times
Reputation: 2439
Quote:
Originally Posted by Ruth4Truth View Post
It just hit me the other day: it's an English-speaking country. That's a tremendous asset. South Africa could do something like India, and open call centers for banks and other businesses. Or in some other way capitalize on their ability to provide relatively low-cost services to the English-speaking world. For starters. Any other ideas?
It's a good idea but others have beat you to it:

http://edition.cnn.com/2012/12/06/bu...s-south-africa

Ghana is also seeing some of this activity

US-based Company Opens Call Center in Accra

Ghana Business News Bharti Airtel to establish call centers across Africa
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > World Forums > Africa
Follow City-Data.com founder on our Forum or

All times are GMT -6.

2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top