[Dwatted Wabbit]

Originally Posted by txdave35

Hey, I know I made a driving mistake. The lane was ending fast, and I reacted without thinking, but one of two beeps on the horn, I get the point. 60 seconds on the horn? That's psychotic.

Maybe I am being nit-picky, but I've never encountered such a high degree of arrogant rude behavior anywhere, not even Dallas which is known for high society attitudes. It is so bad that I have put off going to church. I'm afraid of being treated poorly there too. It bothered me so much that I composed this letter to Simmon's eye clinic in Benton:

TO WHOM IT MAY CONCERN:
I am writing to complain about the poor customer service I received from your staff on my initial visit.

I was searching for a good optical place that could take care of my eye care needs, and I was excited to find your website. I called to get more information, and the person I spoke to was friendly and helpful.

Unfortunately, my visit was less than pleasant. I felt the staff were rude to me including the women at the window, no smiles or interest in obtaining my business. No thank you either.

Then I was quoted an outrageous price of over $800 dollars for a new single vision pair of glasses. I have NEVER had to pay close this amount.I felt like I was purposely being discouraged from choosing Simmons Eyecare as a place to get my new glasses.

I complained about my current glasses bothering me, and there was no offer to adjust them.

Needless to say, I don't think I will be coming back. There are plenty of other places to get glasses. I hope in the future your staff will be more sensitive to treating customers better. Thank you.

If things don't improve, I'm out of here within a year.

I got great eye service at the Wal Mart at the west end of LR. Doc is a Vietnam vet, he was a chopper pilot. Very professional, price reasonable, best exam I've gotten in years.
Eight hundred bucks for a pair of glasses? Maybe in NYC, not anywhere sane.

[nmnita]

Originally Posted by Dwatted Wabbit

I got great eye service at the Wal Mart at the west end of LR. Doc is a Vietnam vet, he was a chopper pilot. Very professional, price reasonable, best exam I've gotten in years.
Eight hundred bucks for a pair of glasses? Maybe in NYC, not anywhere sane.

As for the $800 I agree, something is very wrong. I would have questioned them immediately. My husband got glasses, multi or blended lenses, $200 frames, scratch protection, etc a few months ago here in BV. Yes, our insurance paid about $100 or so, but even if they hadn't the glasses would have been about $400 I think. He paid in the neighborhood of $300.00.

Nita

[pau]

Nita, another thing I have discovered living in Arkansas is the mindset here. People don't seem to want to cram their product so much onto me in compared to what I have experienced in other states I have lived. I recently got an eye exam at an optical place in Conway. The doctor was very nice about 31 yrs and suggested if I wanted to too just keep wearing my over the counter glasses that was fine. I get these glasses at sams in a 4pack for 20$. They are the same prescription. To hear a doctor suggest this was incredible to say the very least. Usually, in California and in Texas I was ushered to the prescription eye glass section and proceeded to be shown expensive frames and pushing all kinds of extras and I am never offered my prescription. Then, I end up paying several hundred dollars for a product that is overpriced in the first place. So, who really is the beneficiary here?!?!?!!!

There is a lot to be said about being allowed the freedom to make a decision based on the truth. Too many times people are coerced into doing something and making a choice based on twisted, limited and withheld information. The end results are always more money out of our pocket with the consumer paying more and all along this expense could have been or may have been avoidable. All out of greediness.

This has happened several times with service people telling me what is more expensive and what is actually needed. I love it.

When I had my studio built all of my construction people were conscience and held to the price quoted unless I actually asked for a change. I have experienced this thing over and over. I recommend these types of people to my acquaintances and friends.

I have found so many more positives than negatives here. Yes, I do miss my ability to go to any gallery or art show but I have no problem driving or flying for an event either. The benefits outweigh the negatives here in Arkansas. Dallas is only 5 hrs away.

Originally Posted by nmnita

As for the $800 I agree, something is very wrong. I would have questioned them immediately. My husband got glasses, multi or blended lenses, $200 frames, scratch protection, etc a few months ago here in BV. Yes, our insurance paid about $100 or so, but even if they hadn't the glasses would have been about $400 I think. He paid in the neighborhood of $300.00.

Nita

[RogMar]

Originally Posted by pau

Nita, another thing I have discovered living in Arkansas is the mindset here. People don't seem to want to cram their product so much onto me in compared to what I have experienced in other states I have lived. I recently got an eye exam at an optical place in Conway. The doctor was very nice about 31 yrs and suggested if I wanted to too just keep wearing my over the counter glasses that was fine. I get these glasses at sams in a 4pack for 20$. They are the same prescription. To hear a doctor suggest this was incredible to say the very least. Usually, in California and in Texas I was ushered to the prescription eye glass section and proceeded to be shown expensive frames and pushing all kinds of extras and I am never offered my prescription. Then, I end up paying several hundred dollars for a product that is overpriced in the first place. So, who really is the beneficiary here?!?!?!!!

There is a lot to be said about being allowed the freedom to make a decision based on the truth. Too many times people are coerced into doing something and making a choice based on twisted, limited and withheld information. The end results are always more money out of our pocket with the consumer paying more and all along this expense could have been or may have been avoidable. All out of greediness.

This has happened several times with service people telling me what is more expensive and what is actually needed. I love it.

When I had my studio built all of my construction people were conscience and held to the price quoted unless I actually asked for a change. I have experienced this thing over and over. I recommend these types of people to my acquaintances and friends.

I have found so many more positives than negatives here. Yes, I do miss my ability to go to any gallery or art show but I have no problem driving or flying for an event either. The benefits outweigh the negatives here in Arkansas. Dallas is only 5 hrs away.

As far as glasses, products, and not getting ripped off, I'll relate this.

Years ago, I had optical insurance and got several pairs of glasses with expensive frames, which really aren't any better than cheap frames.

On one pair, the lenses got scratched over the years, so they were, "work glasses", which I didn't mind when they fell off.

Eventually, on one side, after years of tightening, the screw strippied out and part of it broke off. I *really* didn't want to move good ones onto the slot so I drove into town to an opto in a "small redneck town", and asked the girl if the doc could fix them, I had to leave them.

Next day she calls me and says it's going to take a few days, because they are in so bad of shape, the doc's gotta manufacture a screw, bore the old one out, put the new one in, and then seal it off so it doesn't come loose again.

$$$

A couple days later she calls, and they're ready. I drive in, go in to pick them up, and ask, "How much?"

She gives them to me, they're solid as a rock, and she says, $2.00.

Two dollars.

She said the doc said I might want to think about getting a new pair before long.

[nmnita]

Originally Posted by pau

Nita, another thing I have discovered living in Arkansas is the mindset here. People don't seem to want to cram their product so much onto me in compared to what I have experienced in other states I have lived. I recently got an eye exam at an optical place in Conway. The doctor was very nice about 31 yrs and suggested if I wanted to too just keep wearing my over the counter glasses that was fine. I get these glasses at sams in a 4pack for 20$. They are the same prescription. To hear a doctor suggest this was incredible to say the very least. Usually, in California and in Texas I was ushered to the prescription eye glass section and proceeded to be shown expensive frames and pushing all kinds of extras and I am never offered my prescription. Then, I end up paying several hundred dollars for a product that is overpriced in the first place. So, who really is the beneficiary here?!?!?!!!

There is a lot to be said about being allowed the freedom to make a decision based on the truth. Too many times people are coerced into doing something and making a choice based on twisted, limited and withheld information. The end results are always more money out of our pocket with the consumer paying more and all along this expense could have been or may have been avoidable. All out of greediness.

This has happened several times with service people telling me what is more expensive and what is actually needed. I love it.

When I had my studio built all of my construction people were conscience and held to the price quoted unless I actually asked for a change. I have experienced this thing over and over. I recommend these types of people to my acquaintances and friends.

I have found so many more positives than negatives here. Yes, I do miss my ability to go to any gallery or art show but I have no problem driving or flying for an event either. The benefits outweigh the negatives here in Arkansas. Dallas is only 5 hrs away.

We can always find things we miss about our old neighborhood or find things wrong with the place we are living. We love our house and neighborhood, but there are little things we do not like about both. We love living in what my husband calls "Surewood" Forest but we don't like being so far from the hwy 71. You are right, lots more positives than negatives.

Nita

[spanko75]

TexDav, I certainly understand your dismay for Arkansas, being that you are not from there. I grew up in southwest Arkansas and always wondered how people could adapt moving from somewhere else. I now live in a metro thats larger than any city in Arkanasas and would never move back, but I do miss the rivers and the green, tall, pine trees. I dont see much difference between East Tx and Ar.

When I moved to Texas, all I had was a European international DL and an Italian DL. It was painless, and quick, all I had to do was show those 2 docs and my SS card. Property Taxes here, are worse than any state I have lived in. I paid $6200 this year.

I guess it just boils down to preference, but I think every state has their wierd laws and its all foreign if you aren't from the area. I know I couldn't stand to move to Arkansas, but I'm not an out doorsy type of guy either....at least in that form of out doors anyway.

[jenni-b]

How do you figure Temple is larger than any city in Arkansas?

Just wondering.

[spanko75]

Originally Posted by jenni-b

How do you figure Temple is larger than any city in Arkansas?

Just wondering.

Temple, Belton,Killeen/Hood metro has approx 400,000 people.

[jenni-b]

well, if that's what you're going by, the LR/NLR/Conway metro has over 600,000.

[nmnita]

Originally Posted by hognoxious

Bella Vista's not 'hillbilly heaven', it's 'blue-hair hell' ... I swear, every time I'm on the road out to Loch Lomond from the town center I get run off the road by some 90 year old in a Lincoln Towncar .

That part I think I can laugh at and buy!!! We certainly are not 90 or near that but live in the area you are talking about, we dont get run off the road, we wish we could convince them 30 or 40 miles an hour does not mean 20 to 30.. BTW, we don't drive the Lincoln either..