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Old 05-02-2011, 11:22 AM
fzx fzx started this thread
 
378 posts, read 387,324 times
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Hey all,

I recieved a $500+ bill back in March for the Feb 2011 period while my average water payment is around $50/month during my one year stay there. I live by myself in the downstairs of a duplex house (two seperate units) close to the Lenox mall area. Last Sat, I received a letter from City of Atlanta denying my request for an adjustment because there were no defects, leaks or inaccuracies on city equipment. I asked a handy man and a plumber to check my place, neither of them found any problem on my side. The upper unit consumption was regular though for the same period. March bill was on the high end of $96 and last month ( for April bill not received yet), I found an obvious meter leak and the city came to fix it.

I am filling a request for adjustment now and want to hear everybody's opinions on how to dispute the issue.

Tons of thanks,

Wendy
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Old 05-02-2011, 04:23 PM
 
29,349 posts, read 26,300,848 times
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Quote:
Originally Posted by fzx View Post
I am filling a request for adjustment now and want to hear everybody's opinions on how to dispute the issue.
I appealed a water bill last year. We had a plumber come out and verify that we didn't have any leaks and got a signed statement from him. Then I pulled the history from the Watershed Management website and put it in a spreadsheet. From that I was able to make a chart showing that the spike was wildly out of line. Both of us and the dogs would have to have been taking showers all day long to use that much water. Plus we were out of town for a week and had airline tickets to document it.

Also, we have our sprinklers on a separate meter so it couldn't have been that.

So I made a poster and took all the paperwork down to the hearing and sort of laid it out. I forget exactly how it works but they have a board with one or two people from the city and two or three citizens. They looked at everything and had a private powow, and then came out and said they would cut about 70% of it.

Technically I didn't have that great an argument since I couldn't prove where all that water went. But I thought I did a decent job of proving it wasn't me. All things considered what they came up with was okay with me. The reduction comes out on your next bill so we wound up owing zero for a few months.
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Old 05-03-2011, 10:32 AM
fzx fzx started this thread
 
378 posts, read 387,324 times
Reputation: 290
Quote:
Originally Posted by arjay57 View Post
I appealed a water bill last year. We had a plumber come out and verify that we didn't have any leaks and got a signed statement from him. Then I pulled the history from the Watershed Management website and put it in a spreadsheet. From that I was able to make a chart showing that the spike was wildly out of line. Both of us and the dogs would have to have been taking showers all day long to use that much water. Plus we were out of town for a week and had airline tickets to document it.

Also, we have our sprinklers on a separate meter so it couldn't have been that.

So I made a poster and took all the paperwork down to the hearing and sort of laid it out. I forget exactly how it works but they have a board with one or two people from the city and two or three citizens. They looked at everything and had a private powow, and then came out and said they would cut about 70% of it.

Technically I didn't have that great an argument since I couldn't prove where all that water went. But I thought I did a decent job of proving it wasn't me. All things considered what they came up with was okay with me. The reduction comes out on your next bill so we wound up owing zero for a few months.
Thanks arjay57 that is really helpful. I will try from two angles: 1) water meter leak in April and 2) abnormal bill
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Old 05-03-2011, 10:43 AM
 
Location: Ono Island, Orange Beach, AL
10,020 posts, read 9,328,780 times
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Good advice, arjay. If it turns out to be contractual shenanigans, the folks at Atlanta Legal Aid may be helpful.
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Old 06-21-2011, 05:45 PM
 
4 posts, read 12,149 times
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I live in Tampa with my wife and four kids in a house on a small lot. We do have a sprinkler system and we water on our two days. The average water bill for the past five years has been about $100. Yesterday our bill came and said $1515 and that we used 216,000 gallons last month. We do not even have a pool. I had a plumber come today and he found no leaks and certified it. Not sure what to do next, but the thought that we could use 5 times the normal amount somehow is beyond me. The plumber said that is about eleven swimming pools worth of water. Any ideas?
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