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Old 03-12-2012, 09:40 PM
 
Location: Holly Neighborhood, AUSTINtx
2,773 posts, read 3,313,692 times
Reputation: 1360

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Okay I just have a simple question: How much will the $29.99 internet cost after the 12 month intro period has expired?

All I can find in the fine print is:

"After 12 months, prices will return to the current rates."

But they don't tell you those rates ostensibly because in 12 months they could change, but not even a mention of current non-intro rates is available. Sorry but that isn't good enough unless I feel compelled to enter a bait-and-switch situation in 12 months. Does anyone know?

And they don't know the taxes and fees in advance based on my location and the services provided?
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Old 03-12-2012, 09:48 PM
 
Location: Holly Neighborhood, AUSTINtx
2,773 posts, read 3,313,692 times
Reputation: 1360
AT&T DSL is the same thing. Difference was they have online support that informed me the $20 + taxes/fees DSL service plan goes to $43 + taxes/fees after 12 months. Good to know in advance.
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Old 03-12-2012, 09:53 PM
 
146 posts, read 175,990 times
Reputation: 47
$100.38 right now will go up $22 in 4 months. Have surf and view and HD. Fees and taxes are .08 FCC,.51 State Recovery, 1.00 Distribution Fee, $3.35 Franchise, $5.74 State and Local Tax, .72 PEG Capital Fee.
What the heck are some of these for?

PS: Cedar Park.
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Old 03-12-2012, 09:54 PM
 
146 posts, read 175,990 times
Reputation: 47
Sorry I missed you wanted Internet pricing.
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Old 03-12-2012, 10:16 PM
 
Location: Holly Neighborhood, AUSTINtx
2,773 posts, read 3,313,692 times
Reputation: 1360
Quote:
Originally Posted by PittsburghAustin View Post
Sorry I missed you wanted Internet pricing.
Yeah, internet only was what I was quoting.
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Old 03-12-2012, 11:05 PM
 
Location: Austin, TX
499 posts, read 710,121 times
Reputation: 352
According to a rate sheet they sent me about two months ago...

Lite (768Kbps) $29.99
Basic (3Mbps) $39.99
Standard (10Mbps) $49.99
Turbo (20Mbps) $59.98

It also says add $5 to each of those rates if you don't have Digital home phone or tv service through TW. As far as the total cost with taxes, I can't say because I'm still on an introductory discount rate too.
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Old 03-13-2012, 07:54 AM
 
Location: Leander
72 posts, read 138,397 times
Reputation: 32
RR Standard - 52.35 includes TT&L
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Old 03-13-2012, 08:17 AM
 
Location: Holly Neighborhood, AUSTINtx
2,773 posts, read 3,313,692 times
Reputation: 1360
Interesting thing about Grande is that they will keep you at the same internet plan indefinitely if you don't ask to upgrade. In my case the upgrade in speed will actually cost me less and weirdly they raised the rates recently on my obsolete plan. Would be nice if they notified customers of new plans but I guess it is cheaper for them to have you locked into less bandwidth.
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Old 03-18-2012, 02:27 PM
 
Location: In a state of denial
1,290 posts, read 1,724,874 times
Reputation: 908
Quote:
Originally Posted by verybadgnome View Post
Interesting thing about Grande is that they will keep you at the same internet plan indefinitely if you don't ask to upgrade. In my case the upgrade in speed will actually cost me less and weirdly they raised the rates recently on my obsolete plan. Would be nice if they notified customers of new plans but I guess it is cheaper for them to have you locked into less bandwidth.
Grande is only in select areas of Austin. They aren't available in my area.
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Old 03-18-2012, 03:34 PM
 
623 posts, read 574,960 times
Reputation: 238
Quote:
Originally Posted by verybadgnome View Post
Interesting thing about Grande is that they will keep you at the same internet plan indefinitely if you don't ask to upgrade. In my case the upgrade in speed will actually cost me less and weirdly they raised the rates recently on my obsolete plan. Would be nice if they notified customers of new plans but I guess it is cheaper for them to have you locked into less bandwidth.

If you just want internet, why would you leave grande for time Warner? More bandwidth for your buck. You should tell them that your considering changing providers, unless they allow you to upgrade at the promotional rate.
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