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Unread 03-12-2012, 09:40 PM
 
Location: Holly Neighborhood, AUSTINtx
2,397 posts, read 2,477,538 times
Reputation: 1131
Default What are the real Time Warner Rates?

Okay I just have a simple question: How much will the $29.99 internet cost after the 12 month intro period has expired?

All I can find in the fine print is:

"After 12 months, prices will return to the current rates."

But they don't tell you those rates ostensibly because in 12 months they could change, but not even a mention of current non-intro rates is available. Sorry but that isn't good enough unless I feel compelled to enter a bait-and-switch situation in 12 months. Does anyone know?

And they don't know the taxes and fees in advance based on my location and the services provided?
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Unread 03-12-2012, 09:48 PM
 
Location: Holly Neighborhood, AUSTINtx
2,397 posts, read 2,477,538 times
Reputation: 1131
AT&T DSL is the same thing. Difference was they have online support that informed me the $20 + taxes/fees DSL service plan goes to $43 + taxes/fees after 12 months. Good to know in advance.
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Unread 03-12-2012, 09:53 PM
 
97 posts, read 95,950 times
Reputation: 34
$100.38 right now will go up $22 in 4 months. Have surf and view and HD. Fees and taxes are .08 FCC,.51 State Recovery, 1.00 Distribution Fee, $3.35 Franchise, $5.74 State and Local Tax, .72 PEG Capital Fee.
What the heck are some of these for?

PS: Cedar Park.
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Unread 03-12-2012, 09:54 PM
 
97 posts, read 95,950 times
Reputation: 34
Sorry I missed you wanted Internet pricing.
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Unread 03-12-2012, 10:16 PM
 
Location: Holly Neighborhood, AUSTINtx
2,397 posts, read 2,477,538 times
Reputation: 1131
Quote:
Originally Posted by PittsburghAustin View Post
Sorry I missed you wanted Internet pricing.
Yeah, internet only was what I was quoting.
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Unread 03-12-2012, 11:05 PM
 
Location: Austin, TX
498 posts, read 485,834 times
Reputation: 345
According to a rate sheet they sent me about two months ago...

Lite (768Kbps) $29.99
Basic (3Mbps) $39.99
Standard (10Mbps) $49.99
Turbo (20Mbps) $59.98

It also says add $5 to each of those rates if you don't have Digital home phone or tv service through TW. As far as the total cost with taxes, I can't say because I'm still on an introductory discount rate too.
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Unread 03-13-2012, 07:54 AM
 
Location: Leander
68 posts, read 112,348 times
Reputation: 31
RR Standard - 52.35 includes TT&L
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Unread 03-13-2012, 08:17 AM
 
Location: Holly Neighborhood, AUSTINtx
2,397 posts, read 2,477,538 times
Reputation: 1131
Interesting thing about Grande is that they will keep you at the same internet plan indefinitely if you don't ask to upgrade. In my case the upgrade in speed will actually cost me less and weirdly they raised the rates recently on my obsolete plan. Would be nice if they notified customers of new plans but I guess it is cheaper for them to have you locked into less bandwidth.
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Unread 03-18-2012, 02:27 PM
 
Location: In a state of denial
1,290 posts, read 1,256,356 times
Reputation: 897
Quote:
Originally Posted by verybadgnome View Post
Interesting thing about Grande is that they will keep you at the same internet plan indefinitely if you don't ask to upgrade. In my case the upgrade in speed will actually cost me less and weirdly they raised the rates recently on my obsolete plan. Would be nice if they notified customers of new plans but I guess it is cheaper for them to have you locked into less bandwidth.
Grande is only in select areas of Austin. They aren't available in my area.
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Unread 03-18-2012, 03:34 PM
 
547 posts, read 334,272 times
Reputation: 203
Quote:
Originally Posted by verybadgnome View Post
Interesting thing about Grande is that they will keep you at the same internet plan indefinitely if you don't ask to upgrade. In my case the upgrade in speed will actually cost me less and weirdly they raised the rates recently on my obsolete plan. Would be nice if they notified customers of new plans but I guess it is cheaper for them to have you locked into less bandwidth.

If you just want internet, why would you leave grande for time Warner? More bandwidth for your buck. You should tell them that your considering changing providers, unless they allow you to upgrade at the promotional rate.
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