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Old 10-25-2007, 10:08 PM
 
Location: NW Austin
1,133 posts, read 2,605,882 times
Reputation: 160
Default Best cell phone service?

My contract is up with Sprint and wondering if I should renew or change? What works better in the Austin area?

Thanks!
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Old 10-25-2007, 10:42 PM
 
Location: Slaughter Creek, Travis County
1,173 posts, read 2,341,157 times
Reputation: 909
Sprint works fine for me. The South Austin guys are blithering idiots but the phone works. Since your moving to North Austin, hopefully you'll find someone with customer service skills and a nickel's worth of compassion.

My best luck is Sprint's toll free number. Apparently they don't let the village idiots answer the phones.
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Old 10-25-2007, 11:01 PM
CLQ
 
207 posts, read 748,041 times
Reputation: 108
I have Verizon and I didn't get good service at all in NW Austin.
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Old 10-26-2007, 06:55 AM
 
Location: Austin, TX
8,451 posts, read 16,797,173 times
Reputation: 3375
It really depends on your area. All the phone companies appear to have weaker and stronger areas. I have used AT&T (or whatever their current name is) for years and have about two areas that I occasionally have to go through that might drop a call, the most annoying being MoPac around SW Parkway. The rest of the time it is fine.
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Old 10-26-2007, 07:00 AM
 
Location: NW Austin
1,133 posts, read 2,605,882 times
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When I was visiting my friend out by the Salt Lick, I had CRAP reception with Sprint. She had Cingular and was able to send/receive calls whereas I could not.
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Old 10-26-2007, 10:37 AM
 
Location: Austin, TX
2,330 posts, read 4,944,332 times
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We use Sprint as well. I'm not really trumpeting their service as it can sometimes be spotty, but we're sort of stuck with them since ALL of our family is also with Sprint. We get unlimited minutes on calls to any other Sprint customers so calls to our family in Ohio, PA and Minn are very affordable. It really depends on your needs.

Overall I would say the service here has been a bit more than adequate.
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Old 10-26-2007, 10:47 AM
 
Location: NW Austin
1,133 posts, read 2,605,882 times
Reputation: 160
Quote:
Originally Posted by twange View Post

Overall I would say the service here has been a bit more than adequate.
So it doesn't suck everywhere? Just out near Dripping Springs?
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Old 10-26-2007, 10:48 AM
 
Location: Austin, TX
2,330 posts, read 4,944,332 times
Reputation: 887
Quote:
Originally Posted by atlanta hope View Post
So it doesn't suck everywhere? Just out near Dripping Springs?
Not at all here in South Central. But when you get out a bit I suppose it depends on tower location.
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Old 10-26-2007, 12:03 PM
 
Location: Austin, TX
6,770 posts, read 9,998,517 times
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Sprint's coverage is very good in Austin. However, their support... well, you probably already know.

Keep in mind that you can get discounts on whatever Sprint plan you have -- somewhere on the order of 20% either corporate (depending on your employer) or "loyalty" (otherwise) discount. It is critical that you are about to have your contract end -- that gives you the leverage. Don't just go to a store and renew it, if you decide to stick with sprint check out this site: SprintUsers.com - Search Results and search on "retentions" ... best method seems to be to call and select "cancel service", you'll be connected to retentions, then try to get a discount & free phone by saying you are jumping ship for a better deal. You may have to try several times.
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Old 10-26-2007, 12:32 PM
 
469 posts, read 1,028,279 times
Reputation: 181
I have Verizon and have no problems anywhere I use it in Austin. When I go to central Kansas I have better reception than my kids living there that use Alltel. I do drop a call once in a while, but not very often. Also, some phones are a lot better than others for reception.

Last edited by tibbar; 10-26-2007 at 02:07 PM..
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