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Old 03-03-2010, 09:59 AM
 
3 posts, read 16,008 times
Reputation: 19
Default taylor morrison home problems - what to do

Hello all,

I am shainy, i need your advices and opinions abouts our home issue.
First of sorry ...it's long post. please bear with me..


Breifly about our home- we bougth it in October 2008, has some minor cracks in the walls of bed room, game room and some other room and a crack in tha living room.

at the time of 60 day review, warranty person said that all the cracks were very small now, we can fix all of them at 1 yr warraty time and also they might become big by that time as well.

Again at the time of 1 yr warranty, it was a different warraty person, not the same one as the 60 day warraty persion as he was laid off. At this time there was a small crack in the outside wall bricks, a small crack (i would say hairline crack) at the foundation. for all the crack they put some paint and for the time being cracks were not visble and house looks good.

Fast forawrd to now, all the cracks came back again and now this time all of them became big.(these were the old cracks which were painted by builder at the time of 1 yr warraty).

We keep calling warraty department and no response at all. no call back too. After 3 months we were able to get hold of warraty depertment persion name Jennifer. She said that your 1 warraty is over, so we can't do anything with your home, you need to fix what ever that come up now.
We said there were nothing new that came up recently, all of them were old cracks , but became very big now and we were worried as the house is full of cracks.

Now warranty person came in , looked at all the cracks and said that they will fix all of them. We asked him to get the inspection done for our home as the hairline crack in foundation became big now and we supsect they might be because of foundation issues. He did not agrree for inspection at all. He said that we will fix all the cracks now, but if the cracks come again, then we can get the inspection done for your house. We said OK for it.

But 2 days later we recived a call from warranty person saying that they talked to one inspection company and we can schedule an appointment with him.

Inspector came to our home and said that foundation went down in one corner. We has a flower bed next to foundation ..we just removed the gross and put the soil but we didnot plant any plants or flowers at all.
After the inspection , inspector said it was foundation issue but not sure about the causes for that foundation issue. Bt the time inpsection is complee, warraty person came in to our home. Inpsector was looking all around and said some times if the flower bed is there we put all of water, which will push the soil under foundation further down. But it may not be the root cause. We said we just put the soil for the upcoming spring but we didnot plant any thing or we didnot put any water for it.Suddently warraty person jumped into conversation and said i know flower bed is the root cause for this foundation issue and because of this foundation issue all the cracks appeared again. In betweem inspector and waraty person had a conversation away from us and after their conversation warranty person said that as this is your fault, we will not be fixing anything in your home.

We don't know what to do know. Please advice us what to do now.
Thanks for your time and reading my long post.

Thanks,
Shainy

 
Old 03-03-2010, 10:50 AM
 
Location: Cherokee Nation
27,507 posts, read 10,465,742 times
Reputation: 6072
There is a law in Texas, that if things were not done to industry standard for the trade involved, that no warranty has even begun until it is installed to standard. So the one year wonder warranty, has not begun.

Meaning if it is determined 10 years down the road that the failure was caused by shoddy construction techniques, the shoddy workmanship will be corrected at no cost to the property owners.(unless they are long gone)


From your description, the concrete foundation and lot preparation, is a mess, allowing movement.

The fast paced builders, rarely prep the lot for the foundation. Moderator cut: OTThey have no clue, nor do the builders, that there are REQUIREMENTS that must be met before the forms are erected, much less the flatness requirements for a residential dwelling, once cured.

Last edited by Trainwreck20; 03-03-2010 at 11:36 AM..
 
Old 03-03-2010, 11:19 AM
 
Location: Back home in California
593 posts, read 1,024,828 times
Reputation: 285
Consult with an attorney.
 
Old 03-03-2010, 02:12 PM
 
938 posts, read 601,650 times
Reputation: 173
Sounds like your house is settling.
 
Old 03-03-2010, 07:25 PM
 
Location: Cherokee Nation
27,507 posts, read 10,465,742 times
Reputation: 6072
Quote:
Originally Posted by BentBow View Post
There is a law in Texas, that if things were not done to industry standard for the trade involved, that no warranty has even begun until it is installed to standard. So the one year wonder warranty, has not begun.

Meaning if it is determined 10 years down the road that the failure was caused by shoddy construction techniques, the shoddy workmanship will be corrected at no cost to the property owners.(unless they are long gone)


From your description, the concrete foundation and lot preparation, is a mess, allowing movement.

The fast paced builders, rarely prep the lot for the foundation. The Spanish speaking laborers doing the foundation have no clue, nor do the builders, that there are REQUIREMENTS that must be met before the forms are erected, much less the flatness requirements for a residential dwelling, once cured.




It would be good to get an independent foundation specialist, certified in inspections, to inspect and investigate your concerns.
 
Old 03-04-2010, 11:51 AM
 
3 posts, read 16,008 times
Reputation: 19
Thank you all for your replies. We are trying to get the inspection done by another inspector who has a good reputaion. Please let us know if you know anyone who is foundation specialist. It would be a great help for us.

My warranty person said that inspection report will come in 2-3 weeks time and based on the report, they will tell us either they can fix the things or not.

If they want to fix the things in our home, that is fine otherwise we will get the inspection done by a foundation specialist and forward the report to our builder.

Thanks again for all your replies and your valuable time.
 
Old 05-02-2014, 11:48 PM
 
13 posts, read 6,241 times
Reputation: 10
Bumping this -

Shainy - curious if you were able to get this issue resolved with Taylor Morrison?
 
Old 05-03-2014, 06:47 AM
 
Location: Avery Ranch, Austin, TX
5,281 posts, read 6,253,346 times
Reputation: 1975
Quote:
Originally Posted by AustinS View Post
Bumping this -

Shainy - curious if you were able to get this issue resolved with Taylor Morrison?
This looks to be shainy's only thread and he/she hasn't posted in over 4 years.
 
Old 05-07-2014, 10:20 AM
 
3 posts, read 16,008 times
Reputation: 19
Quote:
Originally Posted by AustinS View Post
Bumping this -

Shainy - curious if you were able to get this issue resolved with Taylor Morrison?
Yes, all our issues were resolved, Taylor morrison fixed all the cracks.
Foundation had not failed as per the inspection report. Cracks were the result of settling in the first two years.
 
Old 05-07-2014, 01:08 PM
 
13 posts, read 6,241 times
Reputation: 10
Thank you Shainy
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