Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
Jeep grand cherokee laredo 2002 127,000 miles on it, i recently got a tranny flush in may or june this year, 4 weeks ago it stop shifting, it won't go pass 25 mph only
Very unlikely you'll be able to link the flush to a trans failure, given the time delay between the work and the failure.
Not sayin' that the fresh fluid flush didn't break things loose, or contaminate the trans internals somehow ... but if they put the right fluid in the transmission and did their work properly, they did what they were paid to do and subsequent failures aren't their responsibility.
Agreed with previous poster. If they did something to your Jeep, it most likely would have manifested immediately or very soon after. I know I'm gonna get flamed for this, but in my experience, Chrysler products don't seem to have the best transmissions. I use to work at a junk yard and every Jeep that came in was stripped of its tranny and transfer case within DAYS! Every friend I have that has had a Jeep has also had tranny problems. It could just be a coincidence, or they beat them to hell since that's how they're marketed, but I have witnessed too many failures with my own eyes to ever get one personally. I also now work closely with new car dealerships and it doesn't seem like much has changed.
The rule of thumb that many believe is that if you waited that long (127k miles) for the first trans flush, to not do it.. You have just proved what many others believe that if you wait that long and install new trans fluid it will cause a trans failier. What some do it to remove the old fluid and strain it to get out the large particles and reinstall the old fluid.. Just for this reason. ALWAYS change the trans fluid every 30k miles or so and you won't have this issue.
And I do not think you will be successful at getting the shop to pay for a new trans
4 weeks ago would be the beginning of August that it stopped working.
May or June is rather vague.
You need to nail down the exact dates. It could have been then just a few weeks between the failure and the work being done.
However in general, I agree that a tranny flush shouldn't cause a failure unless they messed up installing the filter. You may have to get a reputable tranny shop to determine if they did the work correctly to even begin to think about any type of reimbursement from Mr Tire.
Jeep grand cherokee laredo 2002 127,000 miles on it, i recently got a tranny flush in may or june this year, 4 weeks ago it stop shifting, it won't go pass 25 mph only
What fluid did they use? It has to be Mopar ATF+4 and nothing else!!!
Most Jiffy Screw type places use a "universal" fluid with an additive squirted in for Chrysler. This will kill the transmission in short order. Accept no substitute for ATF+4 and run away from anyone who tells you otherwise!
I also want to say around 2002, they started using special Mopar orange coolant. Accept no other substitute for this as well.
If they put the wrong fluid in, you need to have it towed, and have a complete drain & fill from both the transmission and torque convertor, and a new filter installed. While they're in there have them wipe the metal shavings off the pan magnet and speed sensors for good measure.
Most Jiffy Screw type places use a "universal" fluid with an additive squirted in for Chrysler. This will kill the transmission in short order. Accept no substitute for ATF+4 and run away from anyone who tells you otherwise!
I also want to say around 2002, they started using special Mopar orange coolant. Accept no other substitute for this as well.
If they put the wrong fluid in, you need to have it towed, and have a complete drain & fill from both the transmission and torque convertor, and a new filter installed. While they're in there have them wipe the metal shavings off the pan magnet and speed sensors for good measure.
This...
The biggest issue with many of the chain places is that they use a single universal fluid and many of those do not meet individual manufacturer recommendations. Given the amount of time it took for the failure to occur it would be inline with the wrong fluid being used versus something like a flush breaking material loose and causing a failure.
You are pretty much SOL, but may have a fighting chance if you can prove they used the wrong fluid. You would need to get a sample of the fluid they put in the trans (from your trans) and have it tested. If it isn't the right spec, you may have a case. I say "may" because most of these shops have fine print a mile long regarding their liability that you agree to when you sign for the repairs.
Another story to add to the "Horror stories from chain garages" file.
A possible "guerilla" tactic might be to get all the proper permits and picket the place, give them plenty of bad press and they may at least pay part of your repair to get rid of you.
In fairness, I'd only do that if they used the wrong fluid (which they probably did, the nature of chains like Goat said).
Sunsprit brings up a good valid point too though - sometimes you service a vehicle, and something unrelated breaks soon thereafter. It has happened to me, and I do everything "by the book" - case in point, I changed the oil in the MG-B, gas gauge was working when I drained the oil, it didn't work after I refilled the crankcase. Just because A follows B does not mean B caused A.
The rule of thumb that many believe is that if you waited that long (127k miles) for the first trans flush, to not do it.. You have just proved what many others believe that if you wait that long and install new trans fluid it will cause a trans failier. What some do it to remove the old fluid and strain it to get out the large particles and reinstall the old fluid.. Just for this reason. ALWAYS change the trans fluid every 30k miles or so and you won't have this issue.
And I do not think you will be successful at getting the shop to pay for a new trans
I don't know as I've ever seen an owners' manual call for a flush. I think most call for a draining, filter change, and refill. That's what I did on my Dodge Caravan. It was still going on the original transmission when I gave it away with over 200,000 miles on it.
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
