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I'm surprised to see Jeep move up so much. Maybe Chrysler's push for quality was actually real this time...
I'm surprised too...I may opt for the Jeep Cherokee over the Ford Escape. Or it really seems like with Ford if you get something that doesn't have the SYNC crap you'd be ok lol
I've got nothing but good to say regarding reliability on our Acura and Mazda. Both have been stellar. Looks like they are staying strong in this area. Interesting that so many european makes are utter crap. Yet they tend to be pricey. Huh.
This consumer report like most other reports is nothing short of a joke!
Word.
Last year Porsche was ranked number 2. This year Porsche is ranked number 27. Does anyone honestly think Porsche reliability and quality fell off a cliff in the past year or that the other brands mentioned were so improved that they all beat out Porsche?
No, the answer is that CR only had "data" for two Porsche models and one of them was the Cayenne that received "complaints" giving it a "terrible" debut year. Of course, none of that is actually quantified. Did people who buy Cayenne's this year simply complain about their lumbar support not having sufficient range or are they grenading transmissions and blowing head gaskets? I'm guessing more the former.
Also, with Scion being given the top spot, that is done based on the composite ratings of all the reviewed cars for the brand for which there is sufficient data. Scion has 3 models. Two of those models received great scores, the other one had "insufficient data". So, now that makes Scion the best? In their world it does and a company that had 15 models, 10 of which were highly rated and 5 average would be considered "worse" than Scion.
Don't forget this is the company that used to give the Toyota Matrix a "recommended" rating while giving the Pontiac Vibe a "poor" reliability rating. This despite the fact they are the same car built in the same plant. That's not even mentioning the fact that they used to wipe their rears with the Sebring, but now that Chrysler gussied it up and bought some subsciptions to their data, the 200 is now a wonderful car. Or, the perennial favorite of mine, the "recommended" and "high" reliability rating given to the Chevy Avalanche while they bash the Suburban and Silverado it shares everything with.
I'm surprised too...I may opt for the Jeep Cherokee over the Ford Escape. Or it really seems like with Ford if you get something that doesn't have the SYNC crap you'd be ok lol
There's nothing wrong with SYNC and it's almost hard to find cars without it. What they are having issues with is the new MyTouch system. At last count I think they have issued 3 updates for it to correct issues. The system is incredibly advanced and is virtually a computer in your car, chances are it's going to need updates and revisions. The problem is everything is tied to it, so when it goes out or reboots the only thing you can do is drive and work the HVAC.
Quote:
Originally Posted by 11thHour
I've got nothing but good to say regarding reliability on our Acura and Mazda. Both have been stellar. Looks like they are staying strong in this area. Interesting that so many european makes are utter crap. Yet they tend to be pricey. Huh.
My biggest issue with CR is their insistence on calling these survey's "reliability" surveys. That imparts the idea that they are talking about real things in the car such as the engine and transmission. The truth is they aren't and they base their study on people's responses. The German heavies like BMW, Mercedes and Audi always do poor in these surveys. It has nothing to do with the cars mechanically for the most part.
In general the bulk of consumer complaints against them are tied to the fact that the cars always feature new technology each year that can be buggy (BMW iDrive, Audi MMI for instance). They also don't control for the fact that people buying these cars tend to nitpick when there is a little something they don't like. For instance, someone could have complained that they don't like the HVAC controls because they preferred the chrome accents on the old model. That's a ding against the car.
I've seen some of the data responses from manufacturer reps and it's absolutely laughable what they get dinged with in these surveys. One of the ones I saw registered as a complaint was that the person didn't like the stitching style used in the leather. Seriously? We're considering this part of "reliability" data?
What it all comes down to is the more innovative the company in introducing new technologies, the more recent the model redesign or introduction, the worst they will do.
So Japanese 9 out of the first 10....Ford got drilled, Germans lag...seems business as usual lol
I guess the Japanese makers paid off the right people.
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