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Old 06-14-2016, 01:52 PM
 
Location: Greater Greenville, SC
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This is kind of off-topic, but can someone please tell me what the letters OEM stand for. I know it's original parts by the car's manufacturer, but what is the specific wording?
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Old 06-14-2016, 02:04 PM
 
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Originally Posted by PhotogGal View Post
This is kind of off-topic, but can someone please tell me what the letters OEM stand for. I know it's original parts by the car's manufacturer, but what is the specific wording?
original equipment manufacturer
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Old 06-14-2016, 02:17 PM
 
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Originally Posted by greglanderson View Post
What if you live in Washington state and your 2016 Ford Fusion with less than 6000 to 7000 miles was in an accident that was not your fault. Your Insurance company The Hartford wants to use aftermarket parts. I want only original Ford part this accident hit the front passenger tire and destroyed all steering mechanism but did not bend frame. The Hartford wants to use 9 after market parts. What are my rights? Also how can I sue for diminished value? greglanderson@comcast.net
When I did auto for Farmers, the vehicle had to be over 4 years old. Also, I never did hoods or doors (rarely seen an AM door) and I always cleared it with the shop.
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Old 06-14-2016, 07:15 PM
 
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Originally Posted by Lux Hauler View Post
In many states (including Washington) you are entitled, by law, to have at a minimum, CAPA certified replacement parts installed on your vehicle. These parts are to be manufactured to the same (or better) quality standards as OEM. If CAPA parts are not available to the repair shop then they must order OEM and the insurance co. must comply.

It is the right of the insurance co. to attempt to have cheaper, non CAPA parts installed on your vehicle but ultimately YOU will have to agree with that. If you are in a participating state then just simply demand CAPA or OEM.
^^this^^ its your car, and the insurance company is required to make you whole, and that means OEM spec or better parts, not the cheaper aftermarket parts.
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Old 06-15-2016, 07:55 AM
 
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Originally Posted by rbohm View Post
^^this^^ its your car, and the insurance company is required to make you whole, and that means OEM spec or better parts, not the cheaper aftermarket parts.
Unfortunately, state laws and regulations override what the internet deems as what is required to "make you whole" and aftermarket parts are allowed in many states. I skimmed through the Washington state regulations and could find no reference to CAPA or other certified parts. In the Washington State Consumer Portal, it simply states this:

Choosing repair parts - Talk with the insurance adjuster about what kind of parts they want to use to fix your car. The adjuster might recommend using non-OEM (original equipment manufacturer) parts (also called aftermarket parts). They might also choose to select used parts from the same year as the damaged parts.
If you demand they use new, OEM parts, you may have to pay for the difference in cost.


To @greglanderson, I think the OP had some good outcomes, working with the body shop and suppliers to price match and some other ideas to make it work out for you, and as noted read your policy to see what your options are.


Washington State also has a brief page on diminished value, but you'll need to do some leg work and go after the other parties insurance. https://www.insurance.wa.gov/your-in...inished-value/



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