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Old 06-11-2016, 07:44 AM
PDD PDD started this thread
 
Location: The Sand Hills of NC
8,773 posts, read 18,302,576 times
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There is a Billionaire who owns a lot of expensive cars and he is unhappy with the way he has been treated by the established automobile service business.

He wants to open his own auto service company with franchises all over the country. I am concerned because he has never owned a car repair service and he has no experience in servicing the needs of the auto owning public.
Would you trust your car to somebody with no car repair experience? He says he is going to hire the best mechanics to do the work but since he has no auto service experience where is he going to find those mechanics?
He said if he gets enough people to back him in his new venture he will open the shops in January 2017.

I just wonder how many car owners are willing to trust their car maintenance to a company with absolutely no experience?

There is also another person with a lifetime of auto repair service who also wants to open a national chain of auto repair shops but she has a reputation of not being so honest with some of her business dealings.
She gets the job done but sometimes her customers are no so happy with the service and extra charges to make things right.
Unlike the billionaire she does have a very experienced staff of top shelf service personnel.
She has been sued buy some customers over questionable business practices but many of them are from chronic complainers who are never satisfied with anything.

So what to do, take my expensive auto to the new shop with no experienced people or to the shop with the experienced people with the risk of occasionally being overcharged for sometime shoddy work.

I am in a real dilemma.
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Old 06-11-2016, 07:55 AM
 
8,272 posts, read 10,876,055 times
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The posting is way to vague.


Find yourself a good local independent repair shop.
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Old 06-11-2016, 08:03 AM
 
Location: San Antonio, TX USA
5,251 posts, read 14,134,564 times
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Quote:
Originally Posted by PDD View Post

So what to do, take my expensive auto to the new shop with no experienced people or to the shop with the experienced people with the risk of occasionally being overcharged for sometime shoddy work.

I am in a real dilemma.

Neither. Find a good local shop, with a good reputation. If your expensive auto is an exotic. Take it to the dealer or a person who specializes in those type of vehicles.
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Old 06-11-2016, 09:10 AM
 
18,788 posts, read 27,223,935 times
Reputation: 20143
Post is completely illogical.
Billionaire is not going to repair cars himself, so his level of repair expertise is irrelevant. He needs to be a good businessman and have good hiring policies. That's it. To hire good mechanics and establish proper outcomes.
OP, when you take your car to a shop, you hand key to a Mr Nice up front that looks knowledgeable and professional. After done, at dealership, a car jockey takes your car, with all precautions clearly shown to YOU, to somewhere else in the building. For what it is, inside there, out of your sight, your car may be serviced by a baboon with a mace yet you BELIEVE that it is serviced by a high level professional mechanic - based on impression from the front.
So don't be silly. Eg, I'd rather hand my car to a shop that Elon Musk runs, than to a corner shop run by Joe Shmoe from Burkina Faso.
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