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A relative of mine bought a used 2013 Kia from CarMax 2 years ago and was shown a CarFax report only online that the vehicle had never been in a accident.
About a month ago he went to a Kia dealer looking to trade it in and was given a printed copy of a CarFax report that shows his vehicle was in a accident in the year previously before it was sold to him.
The dealer told him that his vehicle was nowhere near the value he bought it for due to the accident and he couldn't trade it in unless he had a large down payment.
They suggested he should get a lawyer & sue CarMax but lawyers are expensive.
Will a lawyer take on his case without upfront fees ?
Any suggestions ?
A relative of mine bought a used 2013 Kia from CarMax 2 years ago and was shown a CarFax report only online that the vehicle had never been in a accident.
About a month ago he went to a Kia dealer looking to trade it in and was given a printed copy of a CarFax report that shows his vehicle was in a accident in the year previously before it was sold to him.
The dealer told him that his vehicle was nowhere near the value he bought it for due to the accident and he couldn't trade it in unless he had a large down payment.
They suggested he should get a lawyer & sue CarMax but lawyers are expensive.
Will a lawyer take on his case without upfront fees ?
Any suggestions ?
How is he intending to prove that he was shown a report which was falsely clean? Does he still have any disclosure documents about the condition of the vehicle?
How is he intending to prove that CarMax knew the report was false? Carfax is a third-party source that CarMax has nothing to do with - it's very possible, even likely, that the Carfax showed clean at the time of purchase, and then a public record popped up somewhere that alerted Carfax to the accident.
How does he know the Kia dealer didn't falsify a Carfax to justify a ridiculously low trade-in offer?
At a minium, I would get my own Car Fax report. Why even take a chance at this point. Go online and pay for it or whatever. Small money to at least know for sure.
At a minium, I would get my own Car Fax report. Why even take a chance at this point. Go online and pay for it or whatever. Small money to at least know for sure.
Definitely would do this first....Reminds me of someone on here (shady) that mentioned selling a wrecked vehicle after repair but before it shows on Carfax (shaaaaaady!).
Did he get a Carfax report or a AutoCheck report from the Kia dealer. Ive seen things that were on one but not the other. For example, Ive been shopping for my youngest son a vehicle, I found one truck e both really liked. Carfax was clean, but Autocheck showed something to the effect of "minor damage reported" and upon closer inspection found where the truck had been repaired.
Carfax and the like are not guarantees that a vehicle is accident free. Your relative is stuck with the car and I highly doubt there is any recourse that he/she can do. Especially knowing that they have had it for 2 years now. This should be a lesson that when you buy a used car, you should always do your own due diligence no matter where you are buying the car from.
Autocheck seems to be a more reliable vehicle history in my experience, I've seen a lot of cars that have nothing show up on a Carfax report, but there is something on the Autocheck one.
The Carfax reports I consider worthless at this point.
Neither is more reliable than the other. I've seen it where one is correct and the other isn't and vice versa.
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