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Old 06-26-2018, 08:48 AM
 
Location: Tampa
147 posts, read 157,925 times
Reputation: 59

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I had an oil change at a chain and had a bad experience customer service wise and would not go back there.

This was two days ago and I noticed a small halph dollar size amount of maybe oil under the right side of engine 2010 Altima. This was after parking over night and once fir about six hours.

I was wondering if before I go to mechanic to see if oil leaking should I just get another oil change first somewhere else and see if it resolved. I am afaid if I go to shop and say there might be oil leak when I am not sure they can find a problem when there may not be a probkem. I do not have a shop I trust at this time so is my plan to first trouble shoot with another oil change two days after original oil change at different locations a good idea?

I am also driving to Florida from Wisconsin in couple days so this is causing anxiety.

Thank you.
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Old 06-26-2018, 09:27 AM
 
5,341 posts, read 6,522,451 times
Reputation: 6107
Because of your up coming road trip and your anxiety, I see two options




(1) Call Customer Support of so called chain and have your receipt in
hand so they know the store number, Be nice and explain your concern.


(2) Take it to a Altima dealer.


Good Luck !
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Old 06-26-2018, 09:28 AM
 
Location: Metro Detroit Michigan
6,980 posts, read 5,421,309 times
Reputation: 6436
Quote:
Originally Posted by Mouser View Post
Because of your up coming road trip and your anxiety, I see two options




(1) Call Customer Support of so called chain and have your receipt in
hand so they know the store number, Be nice and explain your concern.


(2) Take it to a Altima dealer.


Good Luck !
He means a Nissan dealer
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Old 06-26-2018, 09:40 AM
Status: "119 N/A" (set 24 days ago)
 
12,962 posts, read 13,676,205 times
Reputation: 9694
I would get an AAA membership just for the peace of mind it will give you and they no doubt have shops they approve of in your area.
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Old 06-26-2018, 10:39 AM
 
2,382 posts, read 3,501,700 times
Reputation: 4915
It may just be residual oil from removing the oil filter. Not a great design, when you remove the filter, oil gets into the subframe, and unless it is sprayed off with a cleaner, you will have drips for a few days.
Check it again overnight and check the oil level before you leave on your trip. Best of luck!
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Old 06-26-2018, 10:40 AM
 
Location: South Louisiana
701 posts, read 694,196 times
Reputation: 1632
Every time I get an oil change in both my vehicles at the dealership, I have oil drops on my carport the next day. It is because the tech does not clean off the area after the oil change. I have complained about that more than once but next oil change, it is there again. I just get under the car and wipe it off, problem gone.
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Old 06-26-2018, 12:14 PM
 
15,796 posts, read 20,504,199 times
Reputation: 20974
Could be just residual oil from a sloppy drain job dripping off. I've had cars that every time you pull the filter off, it leaks all over the subframe and drips for a day or two.

Still with a road trip upcoming, I could see wanting to check it out. Could be a loose drain plug or oil filter.

I'd just take it to the dealer (or independent mechanic) and pay them for another oil change. Stay away from chain type oil change places. I had friends who worked there when i was younger and I could tell you some stories
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Old 06-26-2018, 12:29 PM
 
Location: Grosse Ile Michigan
30,708 posts, read 79,810,729 times
Reputation: 39453
Getting another oil change is a waste of money Put a pieces of paper or cardboard under it and wait a few hours, or a night. Any dripping will be visible and might help you figure out where it is coming from.

It is most likely either an improper seal on the oil filter - in which case you can usually remove and reinstall the filter in a matter of minutes and solve the problem. Sometimes just tightening it a bit will seal it.

It could be a loose drain plug. If it is you can solve it by tightening the drain plus and adding a bit of oil if needed. Don't over-tighten it and be sure it is actually loose before tightening it. To be safe, you could loosen it a bit and then re-tighten, then put paper or cardboard under the car again.


The other and perhaps more likely is a stripped out oil drain plug. This is a harder fix and more expensive. You should make them fix it or pay for it. There are two quick solutions for this. 1. There is a sort of rubber flat washer made for this purpose That can help is only a few threads are stripped. There is also tape simlar to plumbers tape you can wrap the threads with and sometimes sold the problem (I am not sure regular plumbers tape will work, it might dissolve in oil). 2. Just drive it and watch the oil constantly. Check it every time you stop. Even if the first nine times you check it there is no significant loss, keep checking, It can get worse suddenly.

Be sure to check the oil first of all. If it is gone check the drain plug to see if it is there. I had a place forget to put the plug back in at all No oil dripping because it all ran out while driving home. Hooray for idiot lights.

BTW do you know those oil change places charge you double what a small repair shop typically charges and they are much more likely to mess up because they hire under qualified people and pay them nothing?
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Old 06-26-2018, 12:53 PM
 
1,095 posts, read 1,056,693 times
Reputation: 2616
Quote:
Originally Posted by Rambo2018 View Post
I had an oil change at a chain and had a bad experience customer service wise and would not go back there.

This was two days ago and I noticed a small halph dollar size amount of maybe oil under the right side of engine 2010 Altima. This was after parking over night and once fir about six hours.

I was wondering if before I go to mechanic to see if oil leaking should I just get another oil change first somewhere else and see if it resolved. I am afaid if I go to shop and say there might be oil leak when I am not sure they can find a problem when there may not be a probkem. I do not have a shop I trust at this time so is my plan to first trouble shoot with another oil change two days after original oil change at different locations a good idea?

I am also driving to Florida from Wisconsin in couple days so this is causing anxiety.

Thank you.

From what you describe that oil leak right after a change could very well mean that the drain plug is either loose of stripped both of which mean that it must be attended to NOW!!!



Failure to find that leak could cause the plug to drop out or leak worse meaning over time you WILL HAVE NO OIL IN YOUR ENGINE!! No oil in the engine means sudden death for your engine.


Skip the trip until this problem is resolved.
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Old 06-26-2018, 01:05 PM
 
Location: Tampa
147 posts, read 157,925 times
Reputation: 59
Thanks for advice I had to go back to chain original place because I actually found a rachet wrench under my hood today by the winshield wipers they said it was not thiers I could not argue or prove they also said they stand by work and think the oil was just like others explained residual oil.

They offered to look but I lost all trust and decided to go and have another place check it was just an oil change place. They said filter and drain plug looked good . I am going to watch for couple days if still dripping will go to a mechanic or dealer . Should have gone to dealer in first place but I stopped going because I was tired of the aggressive upsales but maybe it's worth not having to worry.
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