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Research what you want and deal with only with the internet sales dept. Don’t step foot inside the dealership until you have worked out all the numbers and have a solid approval in writing if you choose to finance.
solid advice!
I have done this for over a dozen new cars. Some dealers "get it" and others simply think it is a way to harass you into coming to the dealership.
I have done this for over a dozen new cars. Some dealers "get it" and others simply think it is a way to harass you into coming to the dealership.
Sad part is, you have a bunch of old-timers still in the business who think pressure, pressure, pressure is the way to sell cars.
I sold cars at a luxury dealer for 2yrs. I did the exact opposite of what was preached to me by management and my customers loved me. Never did I use any pressure tactics. I always answered their questions and gave them options. If/when I’m out on the lot I would ask if they had any questions. 9/10 I would get the usual “we’re just looking”. I would answer back with “not a problem. My name is _____. If you have any questions, feel free to stop inside and ask for me”. I would give them my card and leave them be.
So long as the sales rep is friendly, knowledgeable, and respectful, he will do well. No need for for all the games and gimmicks.
On the flip side, customers can be the difficult ones. The minute you cant discount a car by $10,000 they’re calling you a crook. They want you to make the impossible possible and when you cant you’re a sleezy car sales rep who is just looking to rob everyone. It’s not an easy business to be in.
Sad part is, you have a bunch of old-timers still in the business who think pressure, pressure, pressure is the way to sell cars.
I sold cars at a luxury dealer for 2yrs. I did the exact opposite of what was preached to me by management and my customers loved me. Never did I use any pressure tactics. I always answered their questions and gave them options. If/when I’m out on the lot I would ask if they had any questions. 9/10 I would get the usual “we’re just looking”. I would answer back with “not a problem. My name is _____. If you have any questions, feel free to stop inside and ask for me”. I would give them my card and leave them be.
So long as the sales rep is friendly, knowledgeable, and respectful, he will do well. No need for for all the games and gimmicks.
On the flip side, customers can be the difficult ones. The minute you cant discount a car by $10,000 they’re calling you a crook. They want you to make the impossible possible and when you cant you’re a sleezy car sales rep who is just looking to rob everyone. It’s not an easy business to be in.
I recently bought a new vehicle. Go to your bank first to check on financing before you visit the dealership, just dont tell them that at first. I tell then right up front, I dont have to buy a new vehicle, then hit them with a really low price on the car you want, to see where they stand. I work up from that instead of down on their price. Make them work for it. They are going to make money on the car. Its just up to you to see that they dont sc**w you. I have more than once left a dealership that just wont deal. Some dealers think their cars are gold. They are not.
I've test driven almost a dozen vehicles, been to several dealerships, and I finally found one where when I asked about pricing they told me the online price and acknowledged that they're not gonna sell at MSRP.
All the other ones told me MSRP and then hemmed and hawed when I told them about the online price. This dealership has a very good chance of getting my business because they didn't treat me like an idiot coming in. I might try to get better from them still, but I'm looking at cars where I'm comfortable with the online price, so I'm okay with that as the basis for a conversation.
Seven pages in two days. Yeah, this is a common pain point!
I hate car buying so much that the last time DH and I bought one I was in India on business. He sent me details on a few he liked, we chose one and I handed him a check from the HELOC to pay for it when I got home. We did go together to pick it up. We bought our last two from Enterprise Rentals so they were a couple of years old but low-mileage. We ran both by a trusted mechanic and, in one case, got the price knocked down a bit when the mechanic pointed out a potential problem. No BS, no dickering, no junk fees, no high pressure to finance through them.
DH died 2 years ago and the car is a 2012 so I'm hoping it will last a good, long time. When it dies, I'm going back to Enterprise.
That's the whole point, to make you pay more by making it miserable to pay less. Want to have it be easy? Just pay what they are asking. They will be super nice throughout the whole process! I watched it happen at the table next to me. I was pitching fits and it took all day but I paid way less.
That's the whole point, to make you pay more by making it miserable to pay less. Want to have it be easy? Just pay what they are asking. They will be super nice throughout the whole process! I watched it happen at the table next to me. I was pitching fits and it took all day but I paid way less.
You have the ultimate power. You can just walk. Too many people simply don't exercise that power. When I bought my truck in 2016 all I got was high pressure from the Ford dealer and they wouldn't go below $5k below factory sticker. I walked and bought my Silverado the next day for almost $16k below factory sticker. The Ford had a few features the Chevy didn't have, but they weren't worth $11k more. Now that Chevy has caught up with Ford in the safety feature department, I won't even waste my time with Ford when I buy my next truck.
I'll sooner keep driving my vehicle I purchased already pre-owned than buy a new base model. I'm not dropping tens of thousands on a new car with manual windows and locks, cloth seats, and a rubber steering wheel.
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