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Old 06-24-2008, 10:32 PM
 
2,215 posts, read 2,301,732 times
Reputation: 498
Thanks everyone.

I bought the battery at a local battery shop and they dont have the codes or unit to release it. The dealer ship is the one who wants the big bucks to set the code back.

I drove around and no one can do it other the dealership so I am outta luck because I am not paying them 75.00 to punch in a set of numbers.

No owners manual to look it up, any other place it would be I could look?

I ask the dealership if I could call someone and they said that is what they are there for, right. I have bought 4 new cars there and they still want to charge me for this.
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Old 06-25-2008, 07:46 AM
 
Location: Apple Valley Calif
7,377 posts, read 11,583,644 times
Reputation: 4963
Did you check with other garages? any shop working on cars today needs a scan tool. All new cars now come with sensors in the tires to tell you when your tires are low. To fix a flat, or even rotate your tires, you need a scan tool to reset the sensors, so all shops need the tool. Try a tire shop. Your dealership should treat you better, being a long time customer. They could do it as a courtesy, it takes a few minutes and cost them nothing. I hope you never buy from them again. It shpows how much they vakue their customers.
When and if you do have to pay, have them remove the code to prevent future problems.
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Old 06-25-2008, 11:20 AM
 
Location: San Diego, CA
810 posts, read 2,694,062 times
Reputation: 349
Quote:
Originally Posted by Sunshine Chick View Post
Thanks everyone.

I bought the battery at a local battery shop and they dont have the codes or unit to release it. The dealer ship is the one who wants the big bucks to set the code back.

I drove around and no one can do it other the dealership so I am outta luck because I am not paying them 75.00 to punch in a set of numbers.

No owners manual to look it up, any other place it would be I could look?

I ask the dealership if I could call someone and they said that is what they are there for, right. I have bought 4 new cars there and they still want to charge me for this.

So I take it that it is an OEM radio then. What make of car? I've required a reset out of do-it-yourself maintenance before (amp install, battery changes) and one call was good enough to give the code over the phone. Man, I'd be all over this dealership like white on rice if it were me, talking to manager's managers.
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Old 06-25-2008, 12:25 PM
 
Location: Londonderry, NH
33,473 posts, read 28,209,428 times
Reputation: 15425
Complain, with details on when and where, to the manufacture's service line.
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Old 06-25-2008, 01:04 PM
 
Location: Somewhere East of Laramie
29,257 posts, read 18,165,395 times
Reputation: 12330
Quote:
Originally Posted by Sunshine Chick View Post
I ask the dealership if I could call someone and they said that is what they are there for, right. I have bought 4 new cars there and they still want to charge me for this.

THAT's ridiculous!

Call the manufacturer's customer service line and ca,lmly explain to them the fine job the dealer's doing of driving you away from the brand.
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Old 06-25-2008, 01:44 PM
 
Location: Somewhere over the Rainbow
621 posts, read 2,246,944 times
Reputation: 404
I have a mitsubishi eclipse and the dealer also wanted to charge me even though I bought the car from them. They never had the code and wanted to charge me $90 to give me the code. I went online and purchased it for about $20. All I had to supply was my vin# and I think some other proof that i owned the car but that was it. Dealers are rip offs when it comes to repairs or any type of service. I have to get a new key from the dealer (they only gave me one key I never knew when u purchase a car you should receive 2 or 3 keys) and they want $60 for the key and $100 to program it. I can get a street key online but I'd still have to pay the programming fee to a dealer so whats the point.
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Old 06-25-2008, 03:59 PM
 
Location: St Augustine
605 posts, read 3,168,633 times
Reputation: 314
My '07 civic owners manual states that I have a card w/ unlock code which I do (I'm writing down in another place just in case) but I noticed it and the seriel number are also on a white sticker inside my glove box door. Check there too maybe. I would personally be disgusted if I was charged any money for that.
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Old 06-25-2008, 04:12 PM
 
2,215 posts, read 2,301,732 times
Reputation: 498
Thanks everyone. It is ridiculous that I have been such a good customer for them and they do this.
4 new cars and 2 used cars in the last 7 years and they wont help me a bit.
I called the salesman to day who sold us the last two cars ( not this one ) and asked him to help me, he said he cannot tell the parts/service manager what to do. ( right ! )
I am going to call around to see if I can get someone to listen. They know cars are not selling yet do this.
Thanks for all the suggestions. This is an 07 Caravan. I have had nothing but issues with it. Tranmission miss issues, front brakes before I even got to 3k miles, tires were bald before 5k because of the front end was messed up, drop down TV wouldnt work etc.
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Old 10-20-2008, 10:56 AM
 
Location: Colorado springs, CO
7 posts, read 29,612 times
Reputation: 13
Disassemble your dash bezel around your radio. Pull any serieral or model number you can find as long as the car is the factory radio you can call the dealer give them the serial/model#'s off of the product. if they cannot help you they should be able to give you the radio manufactures number to call and get the code.
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Old 10-20-2008, 11:18 AM
 
Location: Southern Arizona
7,898 posts, read 15,722,591 times
Reputation: 6428
Quote:
Originally Posted by Rockeysm&scoloradosprings View Post
Disassemble your dash bezel around your radio. Pull any serieral or model number you can find as long as the car is the factory radio you can call the dealer give them the serial/model#'s off of the product. if they cannot help you they should be able to give you the radio manufactures number to call and get the code.
May, or may not, work, Rockey.

Depending on the Vehicle Manufacturer, in an effort to curb vehicle equipment theft, "The Code" is directly linked to the VIN.
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