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Old 05-26-2017, 06:31 AM
 
112 posts, read 60,233 times
Reputation: 239

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I received a letter from Eversource to exchange a gas meter. Their availability was 8-12AM or 12-4PM block of time. The first date of availability was January 18th 2018! If I needed to reschedule, would I need to book a time 8 months out?

I have pretty low expectations of utilities / monopolies, but even this was really surprising. I'm still in shock that the call really played out that way.

I moved to Cambridge from the West Coast less than a year ago. Is this experience par for the course, or am I doing something wrong?
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Old 05-26-2017, 09:44 AM
 
Location: North of Boston
2,939 posts, read 4,919,404 times
Reputation: 2543
What is your concern?

In Massachusetts, natural gas meters are required by law to be replaced every 7 years. Eversource is looking to schedule your meter replacement well in advance to meet that requirement.

https://malegislature.gov/Laws/Gener...64/Section115A
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Old 05-26-2017, 10:04 AM
 
585 posts, read 289,102 times
Reputation: 886
If it needed to be replaced on an emergency basis your appointment would be much sooner.

My main beef with Eversource is the never ending rate hikes.
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