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Old 12-19-2017, 11:32 AM
 
Location: MA
19 posts, read 22,381 times
Reputation: 20

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I am new to Boston, and am renting an apartment building with concierge.
I would like to give tips to the concierege, maintenance and cleaning staff.
Do I also tip managers and sales persons?

Any advice is appreciated.

Thanks.
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Old 12-19-2017, 01:33 PM
miu
 
Location: MA/NH
16,469 posts, read 33,412,913 times
Reputation: 15197
IMO no need to tip the sales persons, since they made a commission on renting the apartment to you. As to the others, any tip would depend on how much they have actually improved the quality of your life in that building and if you think that they have given you and your place any special attentions or considerations.

Do you really use the concierge services? And the cleaning staff, do they do more than just clean the common areas? When they see you, do they look you in the eye, know your name and give you a sincerely friendly greeting? IMO giving a holiday season tip should not be automatically expected from the staff unless they have truly earned it.

BTW I am someone who has worked in the service industry for many years.
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Old 12-19-2017, 03:45 PM
 
Location: MA
19 posts, read 22,381 times
Reputation: 20
Thank you for the reply. I have to say the cleaning staff is friendly, and do a great job. There are 3 person in concierge services, and all have gone out of their way to be of assistance when needed. The maintenance crew are also friendly and helpful, and know who I am.
I also appreciate your thoughts on the sales staff. I still am unsure about the managers.
I really don't want to make an inappropriate gesture.

Thanks again.
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Old 12-19-2017, 04:34 PM
miu
 
Location: MA/NH
16,469 posts, read 33,412,913 times
Reputation: 15197
How many managers are there? And how helpful have they been to you? Perhaps you could ask some of your neighbors what they usually do for holiday tipping.

And how much were you thinking of tipping out?

BTW where did you live before Boston?

Last edited by miu; 12-19-2017 at 04:50 PM..
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Old 12-19-2017, 04:36 PM
 
Location: MA
19 posts, read 22,381 times
Reputation: 20
Actually, one has been very helpful. One not so much.
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Old 12-19-2017, 09:09 PM
miu
 
Location: MA/NH
16,469 posts, read 33,412,913 times
Reputation: 15197
Well I really don't think that any of the apartment staff expect to get tipped out by all of the building's residents. Don't be too generous either or they will expect it every year from you. For the staff, you could give each a card with a couple of lottery tickets. It's more the thought that counts.
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Old 12-20-2017, 07:21 AM
 
Location: MA
19 posts, read 22,381 times
Reputation: 20
Thank you for your advice and also your insight. You have been very helpful.
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Old 12-20-2017, 09:40 AM
 
Location: Boston Suburb
2,025 posts, read 4,994,412 times
Reputation: 1498
Agree w Miu. Once u tip out of custom, it becomes expected and not taken as an appreciation for something you felt they did that was exceptuional... I'd tip when someone routinely did something above what they normally would have done as part of their job that pays them a salary. Just saying hello and knowing your name isnt that extraordinary if u ask me.

Management gets a salary and shouldn't expect tips from residents. If u tip the Conciege staff, write a note saying how you appreciated their help on the specific services and how that was exceptional. If they don't do something exceptional for you next yr, don't tip.

It's good to be generous but this tipping culture is getting out of hand IMO.
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Old 12-20-2017, 06:36 PM
 
Location: Quincy, Mass. (near Boston)
2,049 posts, read 3,460,267 times
Reputation: 1618
I think in NYC apartments, concierge and other staff have long ago been tipped at holiday time.

With all the fancy residential buildings in Boston now, I'm sure it's more pronounced than ever here as well.
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Old 01-04-2018, 09:51 AM
 
Location: MA
19 posts, read 22,381 times
Reputation: 20
Thanks everyone. I wound up giving to concierge, cleaning and maintenance. The staff really isn't that large, and I do appreciate all they do to keep the building running as smoothly as possible. I included a note for each person.
Happy New Year!
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