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Old 08-10-2015, 11:00 AM
 
9,667 posts, read 15,796,249 times
Reputation: 15992

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Quote:
Originally Posted by emathias View Post
I've tried leaving both detailed summaries of why I'm calling and simply asking for a call back, and with both repeating my phone number twice to be sure it's easy to find. They simply don't call back with any reliability. A few have, but then they say they need to call me back again, or ask that my friend call them now. I give them his number and actually watch him call and leave them messages and they don't return his calls.

It's ridiculous. I don't think it's a problem with phone manner because I'm a 41 year old professional who doesn't have a problem getting any other class of person or business, from normal people to C-class executives to non-psych physicians, to return my calls.

There again, it could be a matter of confidentiality Psychiatrists are especially cagey. Have your friend call, state this is....Mike jones, DOB, return phone # and you may leave a detailed message at this phone number" It could be the detailed number thing.

I'm sure you know how to use a phone, its just what you're dealing with and all the hyper-confidentiality. Or, perhaps, they simply don't want to call back for whatever reason......
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Old 08-10-2015, 12:16 PM
 
2,632 posts, read 3,357,300 times
Reputation: 6961
Are you calling major hospitals? It is unusual to call a clinic that serves multiple doctors and not have human answer the phone. Is there an option in their voice mail hell to simply wait on the phone until someone can answer?

If you are calling a small private clinic, it is possible they aren't taking new patients.

Some psychiatry clinics will not schedule an appointment with anyone other than the patient. This can be annoying at times.

What kind of places are you calling?
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Old 08-10-2015, 02:59 PM
 
Location: MA
1,623 posts, read 1,331,895 times
Reputation: 3017
Quote:
Originally Posted by MaryleeII View Post
Are you leaving a complete message? Its amazing how many people simply don't know how to leave a message anymore. Don't forget to leave a complete call-back phone number as well. Don't just assume they can look it up, or its on caller ID Realize how many phone messages they get in a day and how much time it takes to return them. If they have to go extra steps to dig out your phone number, well, they might just go on to an easier call.

Leave your full name, and date of birth. Don't just assume because you've gone there for years they have you memorized!

leave a call-back number, and say all the numbers! don't just mumble the last few digits. I've had to replay messages over and over to figure out the last digit, finally just tried all combinations 0-9!


Especially with a doctor, state they may leave a detailed msg at that number, or that could be what's holding things up! Especially with a psychiatrist!

Good grief people know how to leave messages!
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