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Old 12-13-2011, 08:37 PM
 
3,897 posts, read 2,749,057 times
Reputation: 5814
Default Help! I think my cell phone has a virus!

I have had my HTC EVO for over a year with no problems. Today, however, I started getting a banner on every website I visit. It is large and doesn't move and says "Seat Geeks."

How can I get rid of it??
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Old 12-13-2011, 08:47 PM
 
Location: Downtown Harrisburg
1,439 posts, read 1,734,925 times
Reputation: 961
That's a new one. You've tried rebooting the phone, right? Just in case it's some app gone mega-haywire.

The simplest way to clean out a phone is to just do a master reset. Use your carrier's backup software to ONLY backup your contacts (if you use Facebook or Google to manage your contacts, then this step probably isn't necessary). This procedure varies by model, but I think for most HTCs you hold down the volume-up button while turning on the phone until a boot menu appears.
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Old 12-13-2011, 08:52 PM
 
3,897 posts, read 2,749,057 times
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Ok thanks......will try that right away.
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Old 12-13-2011, 09:00 PM
 
19,618 posts, read 13,718,307 times
Reputation: 8809
Just factory reset the phone. Don't bother trying to get rid of it.
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Old 12-13-2011, 09:13 PM
 
3,897 posts, read 2,749,057 times
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That worked and it is gone. Thank you! I just didn't think about trying that.
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Old 12-14-2011, 08:20 AM
 
Location: Texas
475 posts, read 425,246 times
Reputation: 544
Use LOOKOUT for virus protection..

https://www.mylookout.com/
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Old 12-14-2011, 04:17 PM
 
Location: NH
6,415 posts, read 7,908,416 times
Reputation: 4553
I think it's more likely you installed an app with admob or other advertising software on it, there are apps that will show you what apps you have installed that including advertising software so you can remove them.
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Old 12-14-2011, 06:04 PM
 
Location: Houston
460 posts, read 546,487 times
Reputation: 310
Man am I glad I just have a "regular" cellphone and no plans to buy anything better - so much less stress....and money!
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Old 12-14-2011, 06:05 PM
 
Location: NH
6,415 posts, read 7,908,416 times
Reputation: 4553
Quote:
Originally Posted by Lije Baley View Post
Man am I glad I just have a "regular" cellphone and no plans to buy anything better - so much less stress....and money!
It's no different than the computer one deals with on a daily basis.
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Old 12-14-2011, 10:13 PM
 
Location: Houston
460 posts, read 546,487 times
Reputation: 310
Quote:
Originally Posted by NHDave View Post
It's no different than the computer one deals with on a daily basis.
But I already have to deal with my computers at home and don't want to have to deal with another one "out there".....and I'm usually out there to get away for awhile from what's in the house! I just want to make/receive phone calls - anything else is just a bonus to me.
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Go Back   City-Data Forum > General Forums > Science and Technology > Cell Phones and Smartphones
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