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Old 12-13-2011, 08:37 PM
 
3,949 posts, read 2,964,493 times
Reputation: 5924
Default Help! I think my cell phone has a virus!

I have had my HTC EVO for over a year with no problems. Today, however, I started getting a banner on every website I visit. It is large and doesn't move and says "Seat Geeks."

How can I get rid of it??
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Old 12-13-2011, 08:47 PM
 
Location: Downtown Harrisburg
1,439 posts, read 1,834,677 times
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That's a new one. You've tried rebooting the phone, right? Just in case it's some app gone mega-haywire.

The simplest way to clean out a phone is to just do a master reset. Use your carrier's backup software to ONLY backup your contacts (if you use Facebook or Google to manage your contacts, then this step probably isn't necessary). This procedure varies by model, but I think for most HTCs you hold down the volume-up button while turning on the phone until a boot menu appears.
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Old 12-13-2011, 08:52 PM
 
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Ok thanks......will try that right away.
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Old 12-13-2011, 09:00 PM
 
20,097 posts, read 14,641,209 times
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Just factory reset the phone. Don't bother trying to get rid of it.
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Old 12-13-2011, 09:13 PM
 
3,949 posts, read 2,964,493 times
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That worked and it is gone. Thank you! I just didn't think about trying that.
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Old 12-14-2011, 08:20 AM
 
Location: Texas
505 posts, read 448,947 times
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Use LOOKOUT for virus protection..

https://www.mylookout.com/
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Old 12-14-2011, 04:17 PM
 
Location: NH
6,724 posts, read 8,271,340 times
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I think it's more likely you installed an app with admob or other advertising software on it, there are apps that will show you what apps you have installed that including advertising software so you can remove them.
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Old 12-14-2011, 06:04 PM
 
Location: Houston
460 posts, read 579,193 times
Reputation: 311
Man am I glad I just have a "regular" cellphone and no plans to buy anything better - so much less stress....and money!
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Old 12-14-2011, 06:05 PM
 
Location: NH
6,724 posts, read 8,271,340 times
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Quote:
Originally Posted by Lije Baley View Post
Man am I glad I just have a "regular" cellphone and no plans to buy anything better - so much less stress....and money!
It's no different than the computer one deals with on a daily basis.
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Old 12-14-2011, 10:13 PM
 
Location: Houston
460 posts, read 579,193 times
Reputation: 311
Quote:
Originally Posted by NHDave View Post
It's no different than the computer one deals with on a daily basis.
But I already have to deal with my computers at home and don't want to have to deal with another one "out there".....and I'm usually out there to get away for awhile from what's in the house! I just want to make/receive phone calls - anything else is just a bonus to me.
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