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Old 07-14-2012, 10:01 PM
 
Location: New York
877 posts, read 919,039 times
Reputation: 513

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After thoroughly searching for the cheapest possible price for the Samsung Galaxy S 3 for T-Mobile, I found that Walmart and Costco have the cheapest prices. I'm not about to pay $330 for a phone - even after an upgrade. The local Walmart here is about 10 miles away, so I went to Costco. It was time for an upgrade for my Family Plan so their S3 was $199 and sold out at the moment, so the associate suggested I get the S2 for now, call me on Monday to notify me about the status of the S3 to exchange and pay the $50 difference. The problem is that the phone comes in blue. I want the white one because I don't like the metallic blue color very much and the guy said they are not sure if they'll get the white one.

I want to know.. if I go to T-Mobile and ask for an exchange for the white one, is this allowable? The guy said no, but I thought I'd ask, since T-Mobile sounds like they "value" their customers oh-so-much and go "above & beyond".
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Old 07-15-2012, 09:49 AM
 
2,187 posts, read 2,682,560 times
Reputation: 1133
Can you not just wait a few days/weeks till they get stock? Why waste 50 bucks on a stopgap? Do you need a new phone right this instant?

To answer your question, you can exchange the phone but you will pay another restocking fee (probably 50 again).
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Old 07-15-2012, 11:43 AM
 
Location: Ocala, FL
2,165 posts, read 2,174,210 times
Reputation: 1614
If you buy a handset from a reseller, you have to exchange it through them. Tmobile will not allow you to exchange at their store in your case. Technically if the phone is defective during the first 30 days it is the same policy.

Sent from my DROID RAZR using Tapatalk 2
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Go Back   City-Data Forum > General Forums > Science and Technology > Cell Phones and Smartphones

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