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Old 08-30-2013, 12:07 PM
 
Location: Simmering in DFW
6,948 posts, read 19,792,564 times
Reputation: 7211

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I have a brand new TMobile unlocked BB curve 8320 (bought on Ebay) that I've inserted my TMobile SIM card in. I always buy minutes instead of having a monthly bill because I don't use my cell phone much. I used to have a blackberry and loved it but got another phone (Samsung that works great in the car) because I had this same problem but thought it was the phone (that was an old one my husband had used). The Samsung works fine but these days my kids text to me alot and I hate texting on it, so I got this new BB phone.

My new phone works great and I like it alot. However, my old pairing problem is occurring with my car's bluetooth. The problem: The phone pairs fine and shows as connected to my car. But within a few minutes of pairing, the phone loses service the entire time I am in the car. Even if I unpair it, it will then have no service in the car but resumes service in the house.

I am planning a long car trip on my own, so I really need a cell phone that functions in the car. I can't seem to find a solution to this problem. Any ideas?
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Old 08-30-2013, 02:01 PM
 
Location: 92037
4,631 posts, read 9,006,893 times
Reputation: 1946
Ok, lets back track.

Could you answer these questions?

-What make/model of the car
-How many devices do you have paired with the car?

The BT on your car has nothing to do with the cellular service per se. So I am confused. Are you losing T-Mobile service or your actual BT connection?

Basically the BT radio and cellular radio are two seperate components. One should not affect the other.

Was the device tampered with? When you started the phone did it start from scratch like a normal our of the box set up? or was the phone already going into the standby screen without any set up?

If you did not have a set up, I recommend factory resetting the device and wiping it clean. Instructions below.
Reset: BlackBerry Curve 8310 / 8320 | T-Mobile Support
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Old 09-02-2013, 09:24 AM
 
Location: Metro Washington DC
13,325 posts, read 20,377,508 times
Reputation: 7997
That 8320 is not "brand new!"
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Go Back   City-Data Forum > General Forums > Science and Technology > Cell Phones and Smartphones
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