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Old 10-09-2013, 12:03 AM
 
24,503 posts, read 35,974,381 times
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Quote:
Originally Posted by Kees View Post
So many tears being shed in this thread.

People, if you aren't happy with Verizon... cancel your contract and pay the early termination fee... then go sign up with another carrier!!! I've been with Verizon 15 years and the only complaint I ever had was when they removed unlimited data... but once I looked at my account history and realized I'd never been over 1.5GB in any month, getting a 2GB monthly allowance wasn't a huge deal. I have WiFi at home and at work... I barely use 1GB data per month.


Anyway, here it is again for ya... ---> US Carriers Verizon Wireless, AT&T, Sprint, T-Mobile 4G LTE Coverage (Maps) - N4BB

We'll see you back soon I'm sure... complaining about how you have no 4g service!

BTW, NJBest, you never answered my question from post #20.
You come off as a fanboi. Note that most of the wireless subscribers in the US are NOT on Verizon Wireless. Everyone who leaves is not necessarily going back.
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Old 10-09-2013, 12:05 AM
 
24,503 posts, read 35,974,381 times
Reputation: 12847
Quote:
Originally Posted by Thegonagle View Post
That's the problem: It's when I don't choose to use the My Account app, they now force me to do so anyway.

If I just want to call customer service, I dial 611 and press send. Sounds simple enough. Only, the phone no longer calls 611. Instead, it opens the My Account app, and makes you tap through several screens to find the not-too-obvious "call 611" option before initiating the call. This is not helpful to me. I've been a Verizon customer since 2001. I know what I can do using the My Account app, and I know when it's better to call 611, so when I dial 611, I actually want to talk to someone, not jump through electronic hoops.

I could root my brand new phone (possibly voiding all or part of the warranty) and delete the My Account app, but then I wouldn't have use of the My Account app at all. I would need to call 611 or use Verizon's website for everything, and I don't want to do that either.
The problem is user error. You are indeed choosing to use the My Account app by having it enabled and not disabling it. I've already posted in this thread how to disable it.

Sure, you could root your phone and delete the app but that seems like a lot of effort if your only goal is to disable something that you choose, but are not forced, to have enabled on your phone.
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Old 10-09-2013, 12:07 AM
 
24,503 posts, read 35,974,381 times
Reputation: 12847
Quote:
Originally Posted by krelithous View Post
then you explain to me why her phone was shut and the bill was paid in full i'm still trying to figure that one out. i never used the roaming feature on my sprint phone so i dunno about that
What do you mean you never used the roaming feature on your/her phone? Did you specifically disable it? Cell phones will naturally roam unless you specifically disable it.

I don't work for Sprint and I don't have access to her account. She was most probably using too much date while roaming.
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Old 10-09-2013, 12:10 AM
 
24,503 posts, read 35,974,381 times
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Quote:
Originally Posted by Colorado xxxxx View Post
While I understand the my account app is optional they direct you to it for a reason..........to save them a bunch of money. Where is my savings then VZ? We already know the answer.......they are going to pocket it and say this new app. made my life easier.

My service has gotten a bit better now that I am in a new geo location.
Where are your savings? Talk about entitlement. Why do you feel that you are entitled to savings?

If you don't like the service, then don't pay for it. Verizon doesn't owe you any savings.

If you don't like the app, don't use it. No one is forcing you to use it.

I can't believe that you actually had the audacity to make that post.
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Old 10-09-2013, 12:15 AM
 
8,778 posts, read 16,986,851 times
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Quote:
Originally Posted by NJBest View Post
Coverage is not the only criteria that consumers look for. If you live in a big metro like NYC metro, coverage is good all around. Some people care more about unlimited data or global phone selection. If you keep your phone for longer periods of time, T-Mobile has the best option for that.
Verizon's NYC metro coverage is excellent, however, i couldn't deal with the # of dropped calls on their network. T-Mobile's coverage isn't quite as good, but i've had no drops. NONE.
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Old 10-09-2013, 12:17 AM
 
Location: Corona the I.E.
10,123 posts, read 14,362,515 times
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Quote:
Originally Posted by NJBest View Post
Where are your savings? Talk about entitlement. Why do you feel that you are entitled to savings?

If you don't like the service, then don't pay for it. Verizon doesn't owe you any savings.

If you don't like the app, don't use it. No one is forcing you to use it.

I can't believe that you actually had the audacity to make that post.
I can't believe you attempt to antagonize everyone, sad really. Free country bye.
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Old 10-09-2013, 12:25 AM
 
24,503 posts, read 35,974,381 times
Reputation: 12847
Quote:
Originally Posted by Stratford, Ct. Resident View Post
Verizon's NYC metro coverage is excellent, however, i couldn't deal with the # of dropped calls on their network. T-Mobile's coverage isn't quite as good, but i've had no drops. NONE.
That's interesting to hear about your experience with Verizon. I haven't had T-Mobile so I can't say anything about it. But Verizon, Sprint, and AT&T have been solid for me.
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Old 10-09-2013, 12:29 AM
 
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Quote:
Originally Posted by Colorado xxxxx View Post
I can't believe you attempt to antagonize everyone, sad really. Free country bye.
You're misunderstanding me.
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Old 10-09-2013, 01:55 AM
 
24,503 posts, read 35,974,381 times
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Quote:
Originally Posted by NJBest View Post
Coverage is not the only criteria that consumers look for. If you live in a big metro like NYC metro, coverage is good all around. Some people care more about unlimited data or global phone selection. If you keep your phone for longer periods of time, T-Mobile has the best option for that.

Btw, Verizon's LTE coverage outpacing the others is a short-term scenario. Remember, Sprint is the only company that has a single spectrum that covers the entire nation (other than Dish Network which has yet to launch their LTE). Sprint is also the only network that is going to have tri-band LTE. We'll have to see how it turns out.
I should also add that Sprint is the only provider in the US who has already deployed TDD-LTE. Everyone else is using FDD-LTE (except for PR).
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Old 10-09-2013, 10:33 AM
 
511 posts, read 688,984 times
Reputation: 266
I used Virgin Mobile for years which I understand works off Sprint's network. I could get a dialup speed data connection at my parents house which was at least good enough for web surfing with my Ipad.

I signed up with Verizon last Christmas thinking I would get even faster speeds with 4G out there. I was dismayed to see that the connection was so bad that it couldn't even bring up google. How in the world is Verizon's network in that area so much worse than Sprint?

So basically I'm paying twice as much for limited data with a slower network and stuck in a contract with them. Unbelievable.
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