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Old 07-07-2014, 08:05 AM
 
Location: Sierra Nevada Land, CA
9,455 posts, read 12,537,472 times
Reputation: 16453

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I need some help. My Facebook and Comcast apps stopped working. I tried rebooting the phone and deleting and reinstalling those two apps. Nothing.

Any suggestions? I can access Facebook and Comcast just fine thru Safari.
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Old 07-07-2014, 09:30 AM
 
Location: Metro Washington DC
15,424 posts, read 25,795,620 times
Reputation: 10450
Weren't those just updated? Maybe the update screwed them up.
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Old 07-07-2014, 10:08 AM
 
Location: Sierra Nevada Land, CA
9,455 posts, read 12,537,472 times
Reputation: 16453
Quote:
Originally Posted by dkf747 View Post
Weren't those just updated? Maybe the update screwed them up.
That was my thought, but they work fine on my wife's 4S. I have the 5
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Old 07-07-2014, 10:38 AM
 
1,009 posts, read 1,868,814 times
Reputation: 860
By stopped working do you mean when you tap on the icon it doesn't open or does it try to open and then close immediately? Or can you just not log in?
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Old 07-07-2014, 03:28 PM
 
Location: Sierra Nevada Land, CA
9,455 posts, read 12,537,472 times
Reputation: 16453
Quote:
Originally Posted by adyn View Post
By stopped working do you mean when you tap on the icon it doesn't open or does it try to open and then close immediately? Or can you just not log in?
Sorta starts, then nothing happens for a half a minute then the app closes.
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Old 07-13-2014, 03:22 AM
 
5,696 posts, read 19,136,991 times
Reputation: 8699
Complete a backup in itunes and then restore the phone to factory settings. Set up the phone as new first (very important) then restore from iTunes backup.
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Go Back   City-Data Forum > General Forums > Science and Technology > Cell Phones and Smartphones

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