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Old 05-05-2019, 11:57 AM
 
5,110 posts, read 1,710,948 times
Reputation: 1489

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Not sure what happened, but all these pop advertisements are constantly going off on my phone and I don't know how to stop it or where they are coming from. Is there anything I can do to get rid of it, or something I can upload to the phone that will get rid of it?

It's probably coming from the internet I'm guessing, just not sure what to do. If anyone has any advice, I appreciate it! Thanks! My phone is a Samsung Galaxy if that helps...
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Old 05-05-2019, 12:26 PM
 
Location: Southern California
12,434 posts, read 10,901,950 times
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Try clearing the browser cache.

https://www.samsung.com/uk/support/m...galaxy-device/

Or it might be a rogue app you recently installed.
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Old 05-05-2019, 01:15 PM
 
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Okay thanks, my phone had 'clear browsing data' so I tried that, and I'll wait and see if it worked.
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Old 05-05-2019, 01:18 PM
Status: "Enjoying life..." (set 11 days ago)
 
Location: San Antonio/Houston/Tricity
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Anxiously awaiting your response...
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Old 05-05-2019, 01:27 PM
 
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Okay thanks. Well it didn't work and the advertisements are still popping up.
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Old 05-05-2019, 02:07 PM
 
Location: Southern California
12,434 posts, read 10,901,950 times
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I’d go back and see what apps I installed around the time it started happening. Delete 1 by 1 until you find the culprit.

If all else fails a restore and set up as new would fix it, until the rogue app is downloaded again.
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Old 05-05-2019, 02:25 PM
Status: "Enjoying life..." (set 11 days ago)
 
Location: San Antonio/Houston/Tricity
39,906 posts, read 57,726,659 times
Reputation: 93775
BACK UP first, then factory reset.

How many apps you have?
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Old 05-05-2019, 02:32 PM
 
5,110 posts, read 1,710,948 times
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I don't have any apps on my phone I don't think, accept for the ones that came with it. I didn't install any new apps since I bought the phone a few months ago.
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Old 05-05-2019, 02:40 PM
 
Location: OH>IL>CO>CT
5,416 posts, read 8,783,431 times
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Check this article and see if it helps

https://www.tomsguide.com/us/stop-po...view-4202.html
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Old 05-05-2019, 06:14 PM
 
Location: Ocala, FL
3,449 posts, read 6,329,909 times
Reputation: 3076
Most likely the OP has downloaded an application that is showing the advertisements. I seriously doubt there is any true "Malware" . I would imagine the only solution is to find and delete the application causing this.
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