How do I get the model number with a broken screen? (computer, application)

[PassTheChocolate]

Screen has gone black so I can't look it up on the phone. All I can get from the back of the phone are the IMEI and serial numbers. Can I get the model # from either of those somewhere?

[Mr. Boring]

What happens if you plug into a computer?

[PassTheChocolate]

The computer picks it up.

[Mr. Boring]

Originally Posted by PassTheChocolate

The computer picks it up.

But no model number in "My Computer"?
What about running speccy?

[PassTheChocolate]

Originally Posted by Mr. Boring

But no model number in "My Computer"?
What about running speccy?

YES! Thank you!

[Ed_RDNC]

Originally Posted by Mr. Boring

What about running speccy?

Originally Posted by PassTheChocolate

YES! Thank you!

I looked at Speccy (CCleaner's system ID utility), and it only appears to only work on PCs, not smartphones. Did I miss something?

If you're looking for a PC's "What's in My Box" utility, also check out Belarc Advisor (Free for personal use).

[Mr. Boring]

Originally Posted by Ed_RDNC

I looked at Speccy (CCleaner's system ID utility), and it only appears to only work on PCs, not smartphones. Did I miss something?

Yes, the guy's phone screen didn't work. So, plug it into a computer and run speccy to see what phone model number is plugged into his PC.

[dontaskwhy]

There are free "IMEI checker" applications that have you enter your IMEI # and it will tell you your exact phone model #. Just do an internet search.

[Mr. Boring]

Originally Posted by dontaskwhy

There are free "IMEI checker" applications that have you enter your IMEI # and it will tell you your exact phone model #. Just do an internet search.

Can this be done with a broken screen?

[markjames68]

Originally Posted by Mr. Boring

Can this be done with a broken screen?

Sure, if you search from a PC with no broken screen...it’s the IMEI it cares about.