Obtaining a refund from Verizon Wireless

[RMESMH]

Originally Posted by reed303

While that may be true of Verizon, my legacy (since 2007) T-Mobile PayAsYouGo plan accepts a minimum $10 (ten) a year to stay active. Like the OPs's senior citizen, I too only use about 30 minutes a year. Send no texts, and not a smartphone. Current balance is about $20. YMMV.

AT&T let me do that a few times, and they were going to let me do that around Christmas time, but I didn’t want my expiration date to be right around Christmas, som( asked if I could do that in early January (1st week). The rep said yes, just call back during the first week in January and they’ll do that and that she’d indicate it in the notes as well. I called back i during that first week in January, and they refused to do it.

[RMESMH]

Originally Posted by Mary2014

Since I also had a Verizon pay as you go wireless phone plan, I responded to the OP as I am familiar with the Verizon terms and conditions. I am sure other carriers have their own terms and conditions.

For the first 13 years I only used a flip phone for emergencies, which is why I had almost $1000 credit after 10 years. The reason being that my hearing was getting so bad that I could not hear on a cell phone unless I was in my car, parked and the windows rolled up to cut out all outside background noise.

A game changer for me was when I got hearing aids. With a bluetooth app on my iphone 7 it restored my hearing to 96% of normal. The call goes directly thru to my hearing aids. I got my life back due to hearing aids and a smart phone.

A relative of mine had the same issue and had to deal with it via the better half taking care of that...and this relative had the best hearing aids available at the time....the key being at the time.

Unfortunately, this relative passed away before the set up you’re mentioning above was available.