Choice was either AT&T or Comcast for my location.
Nothing I heard about AT&T were good, so default was Comcast.
Initially many problems and could not wait for Knology to be available for PW. It is available in Dune West and just a matter of time.
Once they sent 2 supervisors to watch over the technician that came to fix the problem. I sent the supervisors home, said if they are just there to stand around, stand around somewhere else. The the problem was, the main connection box was not functioning. I called the company and they analyzed over the phone the battery was not functioning, they need to send someone out to put a new battery in. I said you send a box with an old battery ? They had no answer. Tech came over, opened the box and amazingly there was NO BATTERY ! That should have given me an inkling to Comcast.
I have not had a problem since, never had down time etc.
But to fix that problem and few other initial problems, calling and dealing with their phone support was HORRIBLE. Placed on hold for 15-20 minutes at a time. Switched from one phone person to another, dropped calls. Frustration on top of frustration. While on hold each time, I repeated I cannot wait for Knology and I still cannot wait for Knology. Comcast as I said no down time after the initial problems... but old wounds run deep. Comacst will care more about their clients after Knology takes a bigger bite