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Old 07-28-2012, 09:42 AM
 
Location: Charlotte
531 posts, read 1,079,144 times
Reputation: 148

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Quote:
Originally Posted by vmaxnc View Post
Why?
Several comments said they did a good job when they came in 2nd time after the client is dissatisfied first time....Another comment is posted below.

Big deal is Angies list so called deals.

Description Of Work:
I purchased a Big Deal with them.
Member Comments:
They were supposed to come on May 8th but called and left a message saying they were canceling and didn't leave a reason. It had already been over a month since I purchased the service. I was not able to get ahold of them after they left the message.
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Old 07-28-2012, 01:46 PM
 
8,402 posts, read 24,215,373 times
Reputation: 6822
Quote:
Originally Posted by feng21 View Post
Several comments said they did a good job when they came in 2nd time after the client is dissatisfied first time....Another comment is posted below.

Big deal is Angies list so called deals.

Description Of Work:
I purchased a Big Deal with them.
Member Comments:
They were supposed to come on May 8th but called and left a message saying they were canceling and didn't leave a reason. It had already been over a month since I purchased the service. I was not able to get ahold of them after they left the message.
Then how did they get all As and Bs? There is something wrong with a ratings system that allows that, for a company that supposedly has had to return numerous times to complete jobs. That comment about "I was not able to get ahold of them after they left the message."...in what time frame? That same day? For a month? Ever?

My point here is that ratings and reviews, both good and bad, must be taken with a lot of consideration.
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Old 07-28-2012, 05:11 PM
 
Location: Charlotte
531 posts, read 1,079,144 times
Reputation: 148
Quote:
Originally Posted by vmaxnc View Post
Then how did they get all As and Bs? There is something wrong with a ratings system that allows that, for a company that supposedly has had to return numerous times to complete jobs. That comment about "I was not able to get ahold of them after they left the message."...in what time frame? That same day? For a month? Ever?

My point here is that ratings and reviews, both good and bad, must be taken with a lot of consideration.
Agreed. Stats are always debatable....
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