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Old 08-16-2012, 06:26 PM
 
Location: Charlotte, NC
7,041 posts, read 13,102,313 times
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Well, I don't think that there is a neighbourhood out there that does not have roofers swarming about or has had them. We have had a couple of threads regarding them and knowing what to look for...etc.

This one is slightly different.

Last year, like most, I had some storm damage and the resulting water stains on the ceiling. Had the roof replaced. Used the sought-after architectural shingles that are supposed to be long lasting and beautiful.

Within a few months, the area above the bay window began to leak. (everything else was dry) It was dripping...not bad. Phoned the roofer, he came out, "fixed" the problem and we were dry for a little while.

Repeat this process several times...with each leak getting worse. Forward to today: HUGE leak from several places, roofer & insurance guy both are baffled. Called leak specialists in. (2 independent of each other) Both say the original roof installation is crap and needs to be replaced. Leak Specialist #1 says the whole main roof is not installed properly and will also probably need to be replaced.

Moral of the story (and reason for this thread): For all of us that are having roofs replaced here in Charlotte due to our many storms (rain, hail, etc) add one more thing to the credentials that you check. Do the roofers know how to actually install architectural shingles properly? Specialist #1 says that it is a very common problem that he sees all the time. People get new roofs, opt for the architectural shingles because they think that they will save money in the long run, roofer has no idea how to install them (it is apparently different from installing a regular roof), installs it improperly and leaks ensue. Then comes the battle (and this is where I am now) between the insurance company and the original roofer to find out who will pay for the new roof. Meanwhile, water flows into your house. This is so much fun! (NOT) Please be forewarned.
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Old 08-16-2012, 06:33 PM
 
3,774 posts, read 6,988,172 times
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I know a great roofer. Local guy, small business owner, stands behind his work and can do anything from asphalt shingles to slate or metal.

He isn't the cheapest (although he is *very* competitive), he isn't the fastest... but he keeps his jobs clean and stands behind his work 100%. I'd put the quality of his work against anyone in town.

If anyone ever needs a roofer, I'll be happy to refer him.
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Old 08-16-2012, 06:39 PM
 
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Another problem is when an area has major storm damage to roofs. Its common for out of state contractors to swarm the area like flys to fresh dog dodo. I've seen this happen when I lived in Ohio and two yrs. ago here in Phoenix. We had major major hail damage. Neighbor had his roof done by some guys from Iowa.
Deal only with local contractors.
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Old 08-16-2012, 06:54 PM
 
Location: Charlotte, NC
7,041 posts, read 13,102,313 times
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Quote:
Originally Posted by JLC58 View Post
Another problem is when an area has major storm damage to roofs. Its common for out of state contractors to swarm the area like flys to fresh dog dodo. I've seen this happen when I lived in Ohio and two yrs. ago here in Phoenix. We had major major hail damage. Neighbor had his roof done by some guys from Iowa.
Deal only with local contractors.
Actually, this guy (the original roofer) is local. Has lived in the area for years. Is actually a builder of custom homes up on the lake.

And, thanks, I do have another guy lined up. Also local, but, has great attention to detail. Everything checks out on him. (so far)
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Old 08-16-2012, 08:28 PM
 
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Very interesting thread. I never knew there was a specific way to install the architectural shingles and have never heard of anyone having a problem like this. I will be interested to hear when you find out what is actually causing the leak.

Years ago I had a house with a back dormer. When I had a new roof put on I had trouble with leaks around the dormer (this wasn't an architectural shingle roof). If I remember correctly I had to have it repaired numerous times before the leak stopped. I did have a number of references for the roofer that I used.
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Old 08-17-2012, 02:06 AM
 
3,914 posts, read 3,940,327 times
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There isn't anything unusual about architectural shingles. it's bad installers who take shortcuts. I'd stay away from these roofers that specialize in "insurance" installs. A bad roof install takes a while to show up, (several years) but when it does, it's nothing but trouble. Trouble that won't be resolved until the house is re-roofed again. I watched an install a few weeks ago where they re-roofed over rotten wood. Homeowner was gone to work, and the crew of non-english speakers re-roofed that entire house in less than 8 hours. I suspect the owner will be crying in a few years.

Don't go with a roofer that uses nail guns. The good ones nail with hammers. Nail guns are very difficult to set properly for roofing and they tend to break the shingles. The ones in a hurry don't care because they will be long gone before the shingles start falling off the roof.

IMO, if you are in Charlotte, I'd say the first thing you want to check is to see if they are a member of the BBB. If not, then move on. Never get a roof install done by anyone who comes knocking at your door for work or which has "insurance" on the side of their trucks. You are just asking for it.

Last edited by frewroad; 08-17-2012 at 02:22 AM..
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Old 08-17-2012, 05:07 AM
 
7,104 posts, read 9,696,488 times
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Look for some other areas that might be a problem and have been overlooked such as flashing, gutters, drains,overlapping,pitching (in wrong direction), damaged shingles.

Try to work with the roofer before condemming him and solve the problem.If all else fails...then get an opinion from a smart tradesman that knows alot about everything...not just roofing.
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Old 08-17-2012, 07:57 AM
 
Location: Charlotte, NC
7,041 posts, read 13,102,313 times
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Quote:
Originally Posted by pink caddy View Post
Look for some other areas that might be a problem and have been overlooked such as flashing, gutters, drains,overlapping,pitching (in wrong direction), damaged shingles.

Try to work with the roofer before condemming him and solve the problem.If all else fails...then get an opinion from a smart tradesman that knows alot about everything...not just roofing.
Well, in the area above the bay window, they used the original flashing & did not replace it. That flashing was not in the best condition and was actually a few inches short. There is a knuckle-size hole left under the eave of another roof that is one leak.

The second leak is where the shingles were not properly overlapped; and the area has moved apart with the heat.

Third leak is another hole just under some shingles at the end of the roof.

"Repairs" consisted of gooping up the j-channel with tar & caulk, causing a water backup that created more reason for leaks.

I am doing my best, pink, to work with the original roofer. That is why I have two separate other opinions and will have the third...being from the manufacturer of the shingles. Bottom line: need this fixed. Do not want original roofer to "fix" it.

Do not want to have to deal with this situation for another 20+ years again.
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Old 08-17-2012, 02:33 PM
 
7,104 posts, read 9,696,488 times
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^^^^Your first three reasons are bad enough and exactly the point of my posting.Of course you are going to have leaks....need to fix those 3 and your number 4 on the list.
Good luck...sounds like a day of work can solve all your problems.
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Old 08-17-2012, 10:26 PM
 
8,402 posts, read 20,270,905 times
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My house had fresh architectural shingles on it when I bought 12 years ago. But like everything else the previous homeowner did or had done, it's had problems due to poor quality work or simply being half-ass. I've had shingles reattached half a dozen times, including nearly a squares worth in one spot. But fortunately no water damage, so far.
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