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Old 08-10-2013, 01:44 PM
 
Location: Charlotte
279 posts, read 357,929 times
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I don't think Uverse/DSL is competitive. First this technology is very much affected by distance. Because of this, if you read the fine print, AT&T says it only guarantees 1/2 the advertized speed. So 20/2 is really 10/1 where most likely you will get something a little better than that. If you get Uverse TV, this is further subtracted from the bandwidth because it's IP based.

In addition, AT&T has data caps on all its plans though it currently does not seem to be enforcing them on the more expensive plans. Of course AT&T has given Obama full access to their customer's data.

In comparison TWC's highest speeds are 50M/5M & 30M/3M. They guaranteed the connection will handle these speeds. There are no data caps in Charlotte. Their TV is not IP based so it doesn't take from your Internet bandwidth.
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Old 08-11-2013, 07:10 AM
 
Location: Western North Carolina
4,916 posts, read 7,843,507 times
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Quote:
Originally Posted by wyattt View Post
Imonthly bill is 59.00 a month for internet (30mbps) and 7.99 for Netflix. ROKU boxes are a one time purchase.
Is this with Time Warner Cable, and are you still in the introductory period?

This was my cost with Time Warner for wireless internet service - until my introductory period expired. Since then it has been running $85.00, and that is without cable. I found AT&T to be similarly priced.

Both have lousy telephone customer service with long hold times and being transfered from person to person to get assistance. I would LOVE to find an alternative.
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Old 08-11-2013, 07:54 AM
 
8,402 posts, read 20,276,166 times
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Quote:
Originally Posted by montanamom View Post
Is this with Time Warner Cable, and are you still in the introductory period?

This was my cost with Time Warner for wireless internet service - until my introductory period expired. Since then it has been running $85.00, and that is without cable. I found AT&T to be similarly priced.

Both have lousy telephone customer service with long hold times and being transfered from person to person to get assistance. I would LOVE to find an alternative.
If you're paying for wireless internet, you need to buy your own wireless router. I bought a refurb Netgear for $10, and I can use my laptop across the street from my home.

I pay about $51 including the new increase in the modem rental fee for 20 Mb service through TWC.
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Old 08-11-2013, 11:53 AM
 
642 posts, read 986,570 times
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Quote:
Originally Posted by vmaxnc View Post
No doubt that some people have a bad experience with TWC, or any TV/internet vendor, or really any other service provider. I have plenty of rants! When I was still in the A/V business I often complained about TWC cable service, because it affected what I had to do. I do feel fortunate to have had a great overall experience on my own TWC internet service.

My post was mainly just to address some factual errors.
The main difference between TWC and AT&T is that AT&T throttles your internet connection if you exceed their "fair use" limit. Now I know this to be true if you do not take U-verse TV. I suspect that it is not true if you want to stream movies.

My son has TWC and they do not throttle. He uses Netflix extensively and never has a problem with streaming. He does not have the full TWC (TV & movies) package.

Repairs have been fairly speedy but, repairs seem to require boots on the ground more often that I am used to in Switzerland and the UK where, the UK in particular will do just about anything to avoid spending the money to send a human out.

I have heard good things about Windstream but that is only available in certain parts of Charlotte.
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Old 08-11-2013, 04:56 PM
 
Location: Charlotte
279 posts, read 357,929 times
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Quote:
Originally Posted by krokus View Post
......

I have heard good things about Windstream but that is only available in certain parts of Charlotte.
Windstream is the name of the phone company that bought out a number of independent phone companies that existed in places outside of Charlotte not served by the old Bell System. This will mostly be in Union, & Cabarrus counties. Where you reside determines if you will have them for service or not.
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Old 08-11-2013, 08:29 PM
 
Location: Charlotte Metro Area
2,155 posts, read 3,369,792 times
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Quote:
Originally Posted by Barфsa View Post
Windstream is the name of the phone company that bought out a number of independent phone companies that existed in places outside of Charlotte not served by the old Bell System. This will mostly be in Union, & Cabarrus counties. Where you reside determines if you will have them for service or not.
Windstream is only DSL, so it will top out at about 12Mbps.
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