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Old 04-12-2007, 02:45 PM
 
876 posts, read 3,481,355 times
Reputation: 234

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Quote:
Originally Posted by CharlotteAgent View Post
I really think Nationwide is terrible. I have used them for years and recently had to put a claim in. Terrible service etc etc. I am moving everything I have over to State Farm. A friend of mine owns a restoration business and deals with insurance companies all the time. He touts Farm Bureau FWIW.
what was the terrible thing that happened? I am just curious why the 3rd largest insurance company in the Nation has quality control issues?

I'd be interested in this because if the service is THAT horrible, I will switch regardless if the premiums are higher with State Farm (my original insurer).
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Old 04-12-2007, 05:18 PM
 
Location: Lawson in Beautiful Waxhaw
55 posts, read 258,944 times
Reputation: 25
wow - thanks so much!!! I'll be making some phone calls....thanks for the links!

btw

GO GATORS!!! (CLASS OF 82, MD CLASS OF 87)
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Old 04-12-2007, 05:30 PM
 
227 posts, read 219,781 times
Reputation: 82
Jeff Watson and NC Farm Bureau has been EXCELLENT. And we've already put them to the test with our burglary. Jeff is a good guy.
http://www.ncfbins.com/agentsearch.asp?selectby=county&place=Mecklenburg (broken link)
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Old 04-12-2007, 05:34 PM
 
1 posts, read 2,439 times
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Hello, I am an Allstate Agent in Charlotte, NC. Moved to Charlotte from Miami, Fl. If you need help call me with any Insurance needs at 704-992-2702.
Raquel Garcia
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Old 04-12-2007, 08:56 PM
 
876 posts, read 3,481,355 times
Reputation: 234
Quote:
Originally Posted by fll-to-clt View Post
wow - thanks so much!!! I'll be making some phone calls....thanks for the links!

btw

GO GATORS!!! (CLASS OF 82, MD CLASS OF 87)
GATORS IT IS! C/O 2001
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Old 04-13-2007, 07:02 AM
 
Location: Cornelius
2,314 posts, read 2,107,135 times
Reputation: 287
Quote:
Originally Posted by SuperchargedSS View Post
what was the terrible thing that happened? I am just curious why the 3rd largest insurance company in the Nation has quality control issues?

I'd be interested in this because if the service is THAT horrible, I will switch regardless if the premiums are higher with State Farm (my original insurer).
I had some water damage on a rental I own. They quoted me $800 as the tub was cracked (how this happened I am not sure). The repair work was $5200. That was cost. My friend is in the restoration business and only charged me what it cost him. I submitted the bill to nationwide explaining hey this is what it cost me to fix the bathroom tub, Sheetrock and carpet etc....

They told me take the $800 or leave it they were only going to fix the tub. I tried explaining if I was to pull the old fiberglass unit out then I still would have to fix the Sheetrock (which was damaged from water) and the floor in the bathroom where water had seeped and had the potential to mold. My rep could care less. So If I had taken there offer and paid my deductible I would have received a check for $300.

I understand they have guidelines etc but I had at the time 5 other homes on my premium with them. They expect me to pay up when my bill is due and I expect them to pay up when I need a claim. Reasoning they would only fix the tub was because the crack was not reported within 30 days. My comeback to that was it was reported within 30 days of me finding out it was a problem!
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Old 04-13-2007, 01:40 PM
 
876 posts, read 3,481,355 times
Reputation: 234
Quote:
Originally Posted by CharlotteAgent View Post
I had some water damage on a rental I own. They quoted me $800 as the tub was cracked (how this happened I am not sure). The repair work was $5200. That was cost. My friend is in the restoration business and only charged me what it cost him. I submitted the bill to nationwide explaining hey this is what it cost me to fix the bathroom tub, Sheetrock and carpet etc....

They told me take the $800 or leave it they were only going to fix the tub. I tried explaining if I was to pull the old fiberglass unit out then I still would have to fix the Sheetrock (which was damaged from water) and the floor in the bathroom where water had seeped and had the potential to mold. My rep could care less. So If I had taken there offer and paid my deductible I would have received a check for $300.

I understand they have guidelines etc but I had at the time 5 other homes on my premium with them. They expect me to pay up when my bill is due and I expect them to pay up when I need a claim. Reasoning they would only fix the tub was because the crack was not reported within 30 days. My comeback to that was it was reported within 30 days of me finding out it was a problem!

Gotcha... hmm...makes me wonder? State Farms rates are just a bit higher than Nationwides too, but I was weary on using them because Nationwide was giving me double the coverage for less than what State Farm was normally charging.

Maybe it was the agent and not the company? My agent has been pretty good about contacting me back when I call, answering my questions, etc. But I might seek some more rates now, you kinda scared me a bit.
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Old 04-13-2007, 01:44 PM
 
227 posts, read 219,781 times
Reputation: 82
I want to give a Big Thumbs DOWN to State Farm. I am dealing with them right now on a claim. One of their drivers hit my car the other day and they have been less than helpful.
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Old 04-13-2007, 02:00 PM
 
Location: Cornelius
2,314 posts, read 2,107,135 times
Reputation: 287
Quote:
Originally Posted by SuperchargedSS View Post
Gotcha... hmm...makes me wonder? State Farms rates are just a bit higher than Nationwides too, but I was weary on using them because Nationwide was giving me double the coverage for less than what State Farm was normally charging.

Maybe it was the agent and not the company? My agent has been pretty good about contacting me back when I call, answering my questions, etc. But I might seek some more rates now, you kinda scared me a bit.
I have no problem with my agent it is the adjuster I have a problem with. It is basically his final say as to what you get.
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Old 04-13-2007, 02:51 PM
 
876 posts, read 3,481,355 times
Reputation: 234
Quote:
Originally Posted by CharlotteAgent View Post
I have no problem with my agent it is the adjuster I have a problem with. It is basically his final say as to what you get.

Gotcha
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