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07-31-2007, 08:50 AM
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Lucky and blessed :)
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Join Date: Aug 2006
Location: wherever my husband is working
17,593 posts, read 11,905,210 times
Reputation: 5511
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Quote:
Originally Posted by homebuilderAHP
I am a Superintendent/Construction manager for AHP and it's hard to sit here and read this nonsense. First of all let me asure you that I am not here to win over potential customers, we have hundreds of those daily. Secondly, we are not in the business to "rip people off". Personally, I build all of the houses that are assigned to me as if they were mine and I treat the customers the way I would want to be treated. Although we do have over 40 offices in the southeast, we are all required to have the same 2 week training course that is conducted at the corporate office in Gainesville, GA.. Thats for Superintendents, General managers and Building Consultants. Customer service is one of the main issues and it is incorporated in all aspects of this company. A little about the contract. It is impossible to come up with a final and definite price. Things happen in construction that could make the price go up and cause delays. That happens with any builder and in any part of the country. Thats why we basically give two seperate prices, one for the entire house (which includes everything from 4 courses of block for the foundation and everything for the house) and one for lot improvements - getting the lot ready to build the house and septic tank. The one price for the lot improvements is just an estimate, thats where the "things could happen" part comes in. It doesn't always happen but it does happen from time to time especially in the mountains, like digging the footer for example. I have ran in to boulders that we had to blast out and didn't catch that for the lot improvement price, so obviously the price had to go up and the build time went up. That is one of many examples. Again, we are not here to rip people off, we all love our jobs and want to make everone happy with their house and the price.
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Not to contradict you, but I just do not understand the statement "it is impossible to come up with a final and definite price". This is ridiculous, especially to say this happens "with any builder". I have built two homes with reputable builders in the last few years and each time at the signing of the contract we had a final price. The day we closed that price was what we paid. Your company sounds fishy to me.
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