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Old 04-13-2010, 10:37 AM
 
1 posts, read 2,993 times
Reputation: 14

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As the owner of LogoNation I realize it is understandable to assume the worst about a business based on a handful of critical reviews that come up when you Google a company. Nowadays most all companies of a certain size have critical reviews written about them. Of course some reviews are fair and some are not. Nevertheless, I take all of ours to heart and investigate them and respond accordingly.

With thousands of interactions occurring between a company and its customers, prospective customers, vendors, employees, prospective employees, etc. every year, someone will inevitability end up unhappy and complain online. I canít promise we wonít have some people who are unhappy with us, but I am committed to being responsive to them and if appropriate correcting our mistakes.

The challenge for job seekers is that unless the company is a big easily recognizable name, it is hard to accurately assess what type of company they are applying to and whether it is legitimate or not. So I thought by responding to some of the issues brought up in this forum I might be able to answer the questions people seem to have about our company.

First, today, as I am writing this we have six designers in our art department. They are all very talented and do a great job for us. Five of the six have four year graphic design or related degrees from top design programs and the one without a degree has many years of experience within the design field and with us as well. All of our designers have been on staff with us for at least one year.

Although the design position we have been recently running ads for can be characterized as an entry level position we are still selective in whom we hire. This is the reason you see the ad placed multiple times-- because we have not filled the position yet, not because we filled it and the person already left.

Our interviewing process with the design position is that we conduct phone interviews, then face to face interviews, and then conduct a job preview/skills assessment. Before making a decision, we will also conduct background checks and reference checks. We set up face to face interviews pretty quickly usually within 24-48 hours notice of when one of our in-house recruiters call. The reason is that I personally conduct the interviews and travel frequently with an unpredictable schedule, plus we have found freshly made and conducted interviews tend to be more effective.

As far as our stability goes, we have been in business since 1998 and produce a community t-shirt for around 1000 towns a year with around 15,000 businesses advertising with us. I am happy to say our company has grown every year for the past six years, and grew by over 50% last year making it our best year ever by far.
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Old 04-14-2010, 03:50 PM
 
2 posts, read 10,797 times
Reputation: 10
I'm fairly sure your company is legitimate and that you all work very hard. My only complaint is that I wasn't good enough for you. It's alright though I am a good enough employee that the company I was laidoff from at the time rehired me with a substantial raise as soon as business picked up. Thank you for taking the time to reply to these and for interviewing me a couple of months ago and my fiancee a couple of years ago for a different position. Thank you even if you didn't find either of us to be good enough to design teeshirts.
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Old 07-03-2010, 01:15 PM
 
Location: Partisanship Is An Intellectual/Emotional Handicap
1,851 posts, read 1,875,029 times
Reputation: 1079
Quote:
Originally Posted by dwwatson View Post
As the owner of LogoNation I realize it is understandable to assume the worst about a business based on a handful of critical reviews that come up when you Google a company. Nowadays most all companies of a certain size have critical reviews written about them. Of course some reviews are fair and some are not. Nevertheless, I take all of ours to heart and investigate them and respond accordingly.

With thousands of interactions occurring between a company and its customers, prospective customers, vendors, employees, prospective employees, etc. every year, someone will inevitability end up unhappy and complain online. I can’t promise we won’t have some people who are unhappy with us, but I am committed to being responsive to them and if appropriate correcting our mistakes.

The challenge for job seekers is that unless the company is a big easily recognizable name, it is hard to accurately assess what type of company they are applying to and whether it is legitimate or not. So I thought by responding to some of the issues brought up in this forum I might be able to answer the questions people seem to have about our company.

First, today, as I am writing this we have six designers in our art department. They are all very talented and do a great job for us. Five of the six have four year graphic design or related degrees from top design programs and the one without a degree has many years of experience within the design field and with us as well. All of our designers have been on staff with us for at least one year.

Although the design position we have been recently running ads for can be characterized as an entry level position we are still selective in whom we hire. This is the reason you see the ad placed multiple times-- because we have not filled the position yet, not because we filled it and the person already left.

Our interviewing process with the design position is that we conduct phone interviews, then face to face interviews, and then conduct a job preview/skills assessment. Before making a decision, we will also conduct background checks and reference checks. We set up face to face interviews pretty quickly usually within 24-48 hours notice of when one of our in-house recruiters call. The reason is that I personally conduct the interviews and travel frequently with an unpredictable schedule, plus we have found freshly made and conducted interviews tend to be more effective.

As far as our stability goes, we have been in business since 1998 and produce a community t-shirt for around 1000 towns a year with around 15,000 businesses advertising with us. I am happy to say our company has grown every year for the past six years, and grew by over 50% last year making it our best year ever by far.

None of this truely seems to address the experiences that an awful lot of people had had with your company.. Not only in on-line reviews, but in the hands-on experience of many people.

You wrote seven paragraphs.

Six of them dedicated to excuses and blowing smoke up your own company's rear end (self-promotion).

Only one paragraph actually, remotely addressed the issues people have had with your company. And not too well, I might add.
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