Suburb Internet Provider (Homer, Time: rentals, home, to buy)

[bellhead]

Originally Posted by damba

Yes, but DOCSIS 3.1 is backwards compatible and will offer 1GBps speeds over the same HFC without the headaches of UVERSE upgrades that require a lot more digging to achieve. That's why ATT focuses on new developments in the southern and western US. They don't have to absorb as many infrastructure expenses there to gain additional revenue.

Holy batman here,

DOCIS is a cable standard, ATT is a telephone company which uses Telephone lines and has FTTH from a SLC hut or other type of Hut.

DOCIS 3.1 is an improvementon DOCIS 3.0 and allows cable companies to offer higher internet speeds.

[chgodon]

I think my main concern is getting the fastest download speed for the price. The zip code for the new service is on 60013. Also I was told by AT&T that digital phone service is not available at my address. I would have to get analog.

[chet everett]

Originally Posted by chgodon

I think my main concern is getting the fastest download speed for the price. The zip code for the new service is on 60013. Also I was told by AT&T that digital phone service is not available at my address. I would have to get analog.

There are LOTS of reasons why a "salesperson" might not have the correct info about the specific service available -- the dozens of variations of how actual neighborhoods are wired up often get "lost in translation" when there are rural-type addresses involved. I have always asked folks that literally live up the street "when was the last time you saw a truck for ATT or Comcast or other providers" and they will generally be far more accurate than the telephone based customer service or even online tools.


There are active plans for all the major carriers to move away from "analog" phone service, sometimes called Plain Old Telephone Service (see article from 5 years ago -- https://connectedworld.com/rest-in-peace-pots/) but of course that has not yet completely happened... Given the competitive environment in nearly every part of the region I would be very surprised if there are not better options than POTS, but if you really want to have everything good to go on move-in day you'll probably need to a) talk to neighbors ahead of time b) schedule a "truck roll" to happen as soon as you have legal access to the property c) fib a little to ensure that that the technician sent is capable of doing a "business" level connection...

Unless the home you are moving to has not been part of any upgrades from either ATT or competing firms it is unlikely that only POTS is available; far more likely that the phone representative is not entering the proper address. I played around with the "online tool" and many addresses of newer homes in the 60013 Zip code returned -- "We can't find the address you entered. Please enter your full business address in the following format: 1234 Main Street, Suite 789, City, State ZIP." I of course did just that BUT that is the default error message when the database does not have ANY info about the address which likely get misinterpreted by the "customer service" rep...

There may even be parts of the 60013 ZIP that are served by the excellent WideOpenWest provider -- https://www.wowforbusiness.com/docs/...City-Fiber.kmz

[damba]

Originally Posted by bellhead

Holy batman here,

DOCIS is a cable standard, ATT is a telephone company which uses Telephone lines and has FTTH from a SLC hut or other type of Hut.

DOCIS 3.1 is an improvementon DOCIS 3.0 and allows cable companies to offer higher internet speeds.

LOL

So IOW, I am not incorrect. You just don't like my context for some odd reason. ATT is mostly FTTN around Chicago and not FTTH (they mostly call it FTTP- fiber to the premises).

[bellhead]

Originally Posted by damba

LOL

So IOW, I am not incorrect. You just don't like my context for some odd reason. ATT is mostly FTTN around Chicago and not FTTH (they mostly call it FTTP- fiber to the premises).

FTTN is where ATT has run fiber to peds which are at a neighborhoods cross connect box. They use two pairs coming out of the cross connect box to the house. This is why they are limited to 45 megs.

FTTH is where they run a 20 or 40 gig connection to a slc hut and then run fiber to every house. Or the fiber is run directly from a Central Office to a house. They can offer 1 gig over this service.

I should have explained this better.

[damba]

Originally Posted by bellhead

FTTN is where ATT has run fiber to peds which are at a neighborhoods cross connect box. They use two pairs coming out of the cross connect box to the house. This is why they are limited to 45 megs.

FTTH is where they run a 20 or 40 gig connection to a slc hut and then run fiber to every house. Or the fiber is run directly from a Central Office to a house. They can offer 1 gig over this service.

I should have explained this better.

The clarification is greatly appreciated

It should also be said (esp. for the less tech savvy folks visiting this forum shopping for service) that the vast majority of UVERSE subscribers never see anything close to 45 Megs because it's FTTN. That's why currently, Comcast may be a better value for those not so budget constrained and looking for higher speeds.

[chgodon]

Well my problem has not been solved. I spoke with an AT&T supervisor and confirmed my area only has 1 mbps fiber optic internet. Of course, in today's age of youtube and netflix, 700 kbps is unacceptable. Guess now I will have to go with Comcast for internet service. Thanks for all the replies.

[bellhead]

Originally Posted by chgodon

Well my problem has not been solved. I spoke with an AT&T supervisor and confirmed my area only has 1 mbps fiber optic internet. Of course, in today's age of youtube and netflix, 700 kbps is unacceptable. Guess now I will have to go with Comcast for internet service. Thanks for all the replies.

Too far away from the DSLAM, unless ATT puts a box at your local cross connect then cable is your only option. Now the drawback is Comcast knows your address and what ATT offers at this location and will adjust your price accordlying. Once ATT gigapower became available my blast went from $69.95 a month to $29.95 pn a 12 month special.

[chgodon]

I meant to say my problem HAS been solved. Since AT&T only offers 1 mbps, I gotta go with cable. BELLHEAD: This is the same problem I had in Vegas. Too far away from the box. At least in Vegas, I got 6 mbps. Well at least cable will give me 10 or 25 mbps.

[bellhead]

Originally Posted by chgodon

I meant to say my problem HAS been solved. Since AT&T only offers 1 mbps, I gotta go with cable. BELLHEAD: This is the same problem I had in Vegas. Too far away from the box. At least in Vegas, I got 6 mbps. Well at least cable will give me 10 or 25 mbps.

At least it's not 1995 and we were just rolling out ADSL and cable wasn't in the game yet. We had a waiting list of 3 months for 768k internet as we were the only game in town.

The good news is comcast is upgrading their network and should have Docis 3.1 deployed in Chicago next year which will allow speeds of over 1 gig. If you are a power user you can get their 2 gig fiber to the house for about 1k of Installation costs and $299 a month.