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Let's be fair for a moment and point out that this car has 35K miles on it and was a rental. I'm sure it will now become a program car. Some of the items pointed out are probably due to normal wear/tear, but some looks like bad work at the factory. The "chrome" trim around the console flaking off is troubling. And WTF happened to the fuel door? You be the judge:
So he's griping about the quality of a rental car with over 35,000 miles? Most of what I saw could easily have been from abuse by customers or rental company mechanics.
So he's griping about the quality of a rental car with over 35,000 miles? Most of what I saw could easily have been from abuse by customers or rental company mechanics.
...or from badly-repaired collision damage.
When nobody in particular is responsible for a car, it is not treated the same way as a car that is always driven (and maintained) by one person who personally spent his/her hard-earned money on that car.
With a rental car, little glitches that a "regular" car owner would have had corrected by the dealer will tend to remain--for several reasons:
>Those who rent the car are not likely to waste their breath complaining about problems with a car that they are turning in after a rental.
And, even if a customer or two does complain about a problem with the rental car...Do you really think that a rental company wants to give up the "income" that the car could potentially produce during the time that it is laid-up at the dealership for repair of something like mis-aligned trim, or water leaks, or anything else that still allows the car to be driven? (Hint: The correct answer is...NO.)
>The reality is that rental companies give their cars only the minimum maintenance that is required, and they only want to take the car out of service for repair of collision damage. And--in the case of collision damage...Do you really think that one of the company's employees will carefully inspect the car after repair in order to ensure that it is flawless, the same way that you or I would do with our own car?(Hint: The correct answer is...Not bloody likely!)
>As long as the car looks okay...from 15 feet away...it goes back on the road--warts and all--in order to earn its keep. The overall attitude toward maintenance and repair is...That's good enough...even if everything is sub-standard.
A rental car is merely a money-making commodity for the rental company, and nobody is really making sure that it gets taken care of the same way that you or I would do with our own cars.
Although some things are normal wear, there were quite a few things that looked downright awful on a 2011 vehicle (panel quality/fitment inside and out being a pretty big one).
What about the loose dash covering over the instrument cluster? Even in a collision, that shouldn't be loose.
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