Time Warner Phone Service (Cincinnati, Lebanon: home, prices, military)

[Jim_sii]

So I've heard some people say that Time Warner phone service blows. Why is that? Would I better off just getting my cable and internet from TW and my phone service w/ unlimited long distance from Cincy Bell? Let me hear what you think.

[ld926]

I have my phone service with TW and have never had a problem with it...honestly, I switched over from Cincinnati Bell specifically for the bundle and I'm happy with it.

[TheBeesKnees]

When you have TW you don't have service if the power goes out or when the cable goes out.. That is the biggest difference. Overall I just don't like TW they raise prices a lot. (at least that is what I think)

[dramamama6685]

My problem back in the day ( I switched first time we got a choice of someone else) was their customer service.. it sucks!!! I have a friend that has them, she got the bundle and seems to like it.

[PG77]

All the phone programs that you get through the cable providers are VOIP and you just are not going to get the same quality as you would a dedicated telephone line, or at least that is my opinion based on my experience on two separate occasions. And as mentioned, your power/cable goes out, so does your phone.

[cyberdasher]

You could try a Cincinnati Bell bundle (interent, cell phone, etc) that includes their HomeRun option. HomeRun is a VOIP calling service that let's your piggyback on your Internet connection for free (or a minimal charge) for unlimited calling. It requires a cell phone that is equipped with a Wi-Fi card (like Nokia 6086). . I also will connect to any available public Wi-Fi signal for unlimited, free calling. The Nokia 6086 can jump back and forth between using a regular cell signal and an available Wi-Fi signal, depending on what signal is stronger.

The ideal scenario would be if you have a wireless computer network set up in your home and you make most of your usual phone calls from home. Just set up your 6086 to use your home's wireless network and you don't have use any minutes from your cell plan. Connect to a WiFi signal anywhere else (store, library, etc.) and you still don't burn any minutes.

Sitting close by in your own home, your wireless router is putting out a much stronger signal than the nearest cell tower, which could be miles away. We've used HomeRun for about 4 months now, and do not have traditional land line. We got two FREE Nokia 6086 phones at the Cincinnati Bell store during its grand opening in Lebanon this summer. I think they're usually $60-$70 phones.

And if the power goes out, the phone will revert back to cellular mode and I can still make a phone call

[SainterThom]

Time warner had issues with the phone service when it came out. I have it now, tho, and rarely have a problem with it. My issues with phone service stem from a shoddy GE cordless phone.

[gman5431]

Time Warner as a company blows. If you get the bundle its not too bad of a deal but lord help you if you have problem or an outage. Their customer service is non existant. Dont think their cable TV is that great either and they dont have the NFL Network. Get Direct TV satelittle and then any high speed internet, i currently have Zoomtown through Time Warner but only because i "talked" them into 20.99 a month. No reason to have a home phone when you got a cell.

G Man

[smitty13]

i would like to know if any military familys have run into trouble with the service that they get when they make calls over seas to deployed military members ?

[HuskerDu]

Vonage here. No problems.