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Old 05-23-2018, 01:58 PM
2 posts, read 799 times
Reputation: 10


I booked a stay at St. James Plantation and was assigned a realtor. I was told to e-mail him a list of properties we wanted to see. When we got there, he was pushing new construction. He told me he hadn't made any appointments for the properties we wanted to see, but his wife was the realtor on one and he could get us into that one. We loved the property and the owner accepted our offer with a Due Diligence clause. Since we signed the contract, the realtor has been ignoring my e-mails. Today I called the office in tears and said I wanted to change agents. The realtor called and claimed he wasn't getting my e-mails. I find that hard to believe, since I was responding to the e-mail he sent me. I am in tears and ready to back out of the deal. Can I insist on switching to another agent? Has anyone else had this experience? All feedback appreciated. Thanks in advance.
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Old 05-23-2018, 05:46 PM
Location: Leland, NC
54 posts, read 38,913 times
Reputation: 60
Is he a buyer’s agent, or working for the seller? If he was assigned to you by St James, it sounds like he works for their interests.

When we bought in Brunswick Forest, we used a buyer’s agent, and the whole process went great. A BF sales representative accompanied us, but our agent worked for us, and didn’t cost anything extra.

If you decide to back out, I can give you our agent’s contact info. Her office also covers St James.
You were smart to take advantage of the discovery package.
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Old 05-24-2018, 04:14 AM
2 posts, read 799 times
Reputation: 10
Thanks for your response. He is a buyer's agent. I really hate to back out, because we love the house. But, if we do, I will contact you. Thanks again.
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Old 05-24-2018, 04:47 AM
Location: SW Corner of CT
1,948 posts, read 1,536,337 times
Reputation: 2438
I wouldn't back out be cause of the Agent, if you like the home, stick with it......unless something just doesn't feel right. Maybe get a Buyers Agent to represent your interest, doesn't cost you any more $$.
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Old 05-24-2018, 07:23 AM
Location: New Jersey
784 posts, read 1,634,470 times
Reputation: 337

Having been a realtor myself for many years and having bought and sold many properties personally ..... do not allow the personality or shortfalls of a single agent ruin your purchase or even upset you. If you like the house and the price is accepted there is minimal contact with the agent except for a home inspection if you are doing one.

Moreover, that office has a manager, if you feel strongly about it simply call and ask for the manager, tell him / her about your concerns and demand to know how he / she is going to handle your problem to your satisfaction ..... you have every right to be happy and confident with the agents' / offices' handling of your purchase. The manager can assign someone else / perhaps an assistant to be in personal contact with you instead of the agent and / or the manager can do it personally.

Remember, you are in the drivers' seat.
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