After my experience with U-haul I thought I'd try a different company for my mother's move from San Antonio, TX to Colorado Springs, CO.
I looked online and did some camparison pricing with U-Haul and Penske. Each company request information online as to the truck size, pickup/dropoff locations and other items. However, once I got to the Penske site to enter my credit card information, I stopped. I was so used to U-Haul that I really felt that I should call and get more information. Well, a day later I received a courteous follow up call asking if I still needed the reservation and if I had any questions. I didn't call right away, but when I did they were friendly and very professional. Well, that's a good way to start. I called them today to make a reservation for my mothers move next month. I've never used Penske, don't know anyone personally that have used them either, so I'm a little nervous. I've had some rough spots with U-Haul changing prices on me, having to pick up at other locations, so I'm anxious to find out just how big the difference is between U-Haul other than the price.
I will let everyone know of my experience (well, not really mine, but my brothers) of the rental of Penske trucks.
