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Old 07-01-2010, 05:10 PM
 
Location: New Jersey
844 posts, read 2,723,213 times
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We have a Dell XPS-M1530, purchased in Jan 2009, which has just received it's third Motherboard. The XPS- M1530 was supposed to be one of Dell's better line of notebooks; (LOL). The warranty runs out in Jan 2011, and from the current track record, it looks like we'll either be paying for more repairs after the warranty runs out, or will have to look at purchasing another computer.

Desktop's are usually more reliable, and more cost effective, especially for our basic home use, . However, we've basically become spoiled and simply like the overall portability of a notebook; we can use it at the desk, on the couch, out on the deck, etc.

So, are all/most prone to issues, and usually replaced within 2-3 years to avoid expensive repairs? Is there a more reliable Dell model, or another more reliable brand? Maybe a notebook made for business use might be made better?

So, is there a dependable notebook out there, and what are your thoughts and experiences with notebooks.

Thank you

Last edited by marc515; 07-01-2010 at 05:32 PM..
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Old 07-01-2010, 06:14 PM
 
10,765 posts, read 18,164,170 times
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Some laptops have design flaws and common problems, Dell, HP, Sony, Apple, they've all had lines that were prone to issues. Me personally? I use the HP business class, and I also resell them and have had very good luck with them, a completely different animal than the HP consumer crap that you find at bestbuy. The problem is that people that buy a laptop want a newer model, which means there isn't any real history on reliability, and people usually don't find out until it's too late that the one they bought has flaws.
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Old 07-02-2010, 02:02 PM
 
Location: Mableton, GA USA (NW Atlanta suburb, 4 miles OTP)
11,319 posts, read 22,849,127 times
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Quote:
Originally Posted by marc515 View Post
So, is there a dependable notebook out there, and what are your thoughts and experiences with notebooks.
New one? I dunno. However, my HP nc6000 notebook provided by work has been running almost nonstop (that is, 24x7) since the fall of 2004.

The thing has a Radeon 9600 in it, too, which is a not-too-bad video card for basic gaming. Not that I would play games on a work machine...
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Old 07-02-2010, 03:49 PM
 
3,743 posts, read 11,530,224 times
Reputation: 2754
Desktops are typically bought and serve out their lives sitting on a desk or in a cabinet, or just on the floor - never or rarely ever being moved. Laptops however are always on the move, being jarred, banged around, shifted, and operate in a wide variety of climates. Plus they have a major moving part on the monitor and its hinge mechanism. Laptops just take more abuse. It doesn't help that certain companies like Dell use cheaper parts (thinner boards, poor heat management, cheap solder points, etc) that don't stand up as well to this lifestyle.

If you want a tough laptop, buy a Panasonic ToughBook! I actually like the model of desktop as a main computer, and a cheap, light netbook for portability and casual use like email, surfing, etc.
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Old 07-02-2010, 05:27 PM
 
Location: Wicker Park, Chicago
4,791 posts, read 13,387,498 times
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Just a 2 year warranty for your Dell? I had a 4 year on mine and it was worth it - they replaced a lot of stuff. Try calling Dell to extend your warranty 2 years more.

Laptops are highly unreliable and you should buy the longest warranty for them. When I bought my Dell E1705 in Feb 06 I used it daily for everything as it replaced my old desktop. I had 3 video cards, a screen, a wifi card, a motherboard, and a keyboard replaced under warranty. Now that I have no more warranty I use the laptop sparingly and I gotta new i7 920 desktop that's my main computer now.
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Old 07-02-2010, 06:21 PM
 
28,673 posts, read 40,937,545 times
Reputation: 37406
Quote:
Originally Posted by NHDave View Post
Some laptops have design flaws and common problems, Dell, HP, Sony, Apple, they've all had lines that were prone to issues. Me personally? I use the HP business class, and I also resell them and have had very good luck with them, a completely different animal than the HP consumer crap that you find at bestbuy. The problem is that people that buy a laptop want a newer model, which means there isn't any real history on reliability, and people usually don't find out until it's too late that the one they bought has flaws.
Which is why I look for "older" computers. Both PCs and laptops. Plenty of history and plenty of features. Usually on sale, too!

I don't buy business class, but I have three laptops and they all work great. The oldest one is 5 years old and was replaced for speed and Win7.
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Old 07-05-2010, 06:40 PM
 
1,757 posts, read 3,339,689 times
Reputation: 906
I just had to replace the hinge on my HP DV9930. I read that the left hinge is prone to break, but on mine, the right hinge broke. It worked fine, except that when I would open and close it part of the plastic on the right side would catch. I paid $100 to have the hinge replaced.
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Old 07-12-2010, 02:27 PM
 
Location: Central Texas
13,719 posts, read 26,068,698 times
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We bought my son a XPS M1530 over two years ago for college. Other than replacing the battery earlier this year it has been very solid. So my experience has been very different from the OP.
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