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Old 11-19-2010, 05:04 PM
 
Location: Barrington, IL area
1,594 posts, read 2,680,678 times
Reputation: 4950

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iMac. $1199, runs Mac OS X and Windows. Basically two computers in one.
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Old 11-19-2010, 05:59 PM
 
Location: 10110001010110100
6,385 posts, read 10,841,532 times
Reputation: 5589
Quote:
Originally Posted by Allwyna View Post
Where can I complain, and where can I give a feedback about this store?
United States and Canada BBB Consumer and Business Reviews, Reports, Ratings, Complaints and Accredited Business Listings
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Old 11-19-2010, 08:37 PM
 
Location: Now in SP, hopefully for a very long time
249 posts, read 400,575 times
Reputation: 103
Thanks, I am in the process. But CDW seems an accredited business. Is it bad luck?

Anyway I am back to square one
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Old 11-20-2010, 01:05 AM
 
3,118 posts, read 3,931,631 times
Reputation: 2869
Quote:
Originally Posted by gramirez2012 View Post
iMac. $1199, runs Mac OS X and Windows. Basically two computers in one.
And it will do each one poorly.
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Old 11-20-2010, 10:11 AM
 
Location: 10110001010110100
6,385 posts, read 10,841,532 times
Reputation: 5589
Quote:
Originally Posted by Allwyna View Post
Thanks, I am in the process. But CDW seems an accredited business. Is it bad luck?

Anyway I am back to square one
Might be, most of the time it also depends on what you are asking for, their policies and also how you interact with the business/service rep. I am not saying you were asking for too much or being rude, just stating typical reasons.

If I were you, I would ask a few local PC shops or freelance computer tech in your area how much they would charge. To put a basic desktop together is not hard work nor time consuming for someone who knows what they are doing. I am guessing $40-$60 would be reasonable but others might give you more accurate, current figures on this.

You might want to stick with a site like Newegg.com, they generally have the best prices and decent customer service overall. Here is another link that you could check for comparison. Intel i5 systems will be at the right top corner of the page.

Good luck!
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Old 11-20-2010, 12:26 PM
 
28,607 posts, read 40,588,688 times
Reputation: 37271
Quote:
Originally Posted by Allwyna View Post
Thank you, it is nice of you, but I need an Intel i5.

but I would like to share my recent experience with you all: AVOID CDW LIKE PLAGUE!!! They lied to me all along . First the computer is not new, it is what they (???) call a B-series, it came with XP, not win 7, so I called and called again. They sent me a RMA, and told me as soon as they receive it, they will ship me a totally new one, another lie. On Wed, they told me that a pick-up time has been scheduled for a pick-up with UPS for today.... I waited all day, no schedule has been made, and I have to pay for a pick-up. It is heavy, after my accident I can't carry anything. I called them again, they will NOT send me a new one, since this one is not. I talked to a supervisor, who gave me his DL... but I get now a voice mail!

Where can I complain, and where can I give a feedback about this store?
PC World Magazine

Articles by Marla Miyashiro - PCWorld

Unfortunately I cannot find an email address for this person. Seems odd considering what she does for a living... Perhaps you can track one down.
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Old 11-20-2010, 12:43 PM
 
Location: Now in SP, hopefully for a very long time
249 posts, read 400,575 times
Reputation: 103
For sure, now I am really upset.

But their first lie was to assure me -and reassure again- that it was totally new (just never retrieved by the customer).
Then it has been shipped quickly and arrived on time, but with Win XP, not Win 7 Pro, as specified (2nd lie). So I called the tech dept, since I had a "restore disc for Win 7", it never worked. So the guy told me to return it, and they would send me another one.
The customer dept, that I called many times, told me they would send me "A TOTALLY NEW UNIT", then "made arrangements for a pick up", it was supposed to be yesterday (3rd and 4th lies). I waited all day, then around 5pm I called them... to learn that no pick-up has been scheduled. So I called UPS, I have to pay for the pick-up, although their policies say
UPS Driver Pick-Up:
· A driver has been authorized to come to your location to pick-up your return, please have the package(s) ready and available for pick-up.
For me it means it's free. But no!!! And in the "pick-up instructions" from UPS, I read in red letters " Note: None of the entered Tracking Numbers can accept return shipping or pickup charges.". The tracking number was pre-entered. What does that mean?

Then also yesterday, they finally told me that it was NOT NEW, it is written it is a B-stock (yes, on the box, and what is it?), and they can't send me a new one, since they don't sell it anymore. I talked to a manager.

In short, it is a real mess. Not only I didn't get a good bargain, but I have lost 2 shipping charges.... and lost weeks, with Thanksgiving.

I can't believe my case is the only one. But I still need your advice
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Old 11-20-2010, 12:49 PM
 
Location: Now in SP, hopefully for a very long time
249 posts, read 400,575 times
Reputation: 103
Thanks for the links, I will try. More work to do....

The only email address I have is CustomerRelations@cdw.com
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Old 11-20-2010, 01:45 PM
 
Location: Wicker Park, Chicago
4,791 posts, read 13,327,120 times
Reputation: 1945
This is a modest system I would have built myself if I needed a low end system. I need 2TB of hard drive space as I have a lot of data and programs. 8gb of fast ddr3 for great web browsing. The video card is modest but good enough to speed up Adobe programs and video processing.

ASUS P7P55D-E LX LGA 1156 129.99
Newegg.com - ASUS P7P55D-E LX LGA 1156 Intel P55 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Intel Core i5-650 Clarkdale 3.2GHz 4MB L3 Cache LGA 1156 179.99
Newegg.com - Intel Core i5-650 Clarkdale 3.2GHz 4MB L3 Cache LGA 1156 73W Dual-Core Desktop Processor BX80616I5650
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) 144.99
Newegg.com - G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBRL
Western Digital Caviar Green WD20EARS 2TB 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive 99.99
Newegg.com - Western Digital Caviar Green WD20EARS 2TB 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
GIGABYTE GV-N460OC-768I GeForce GTX 460 (Fermi) 768MB 192-bit GDDR5 159.99
Newegg.com - GIGABYTE GV-N460OC-768I GeForce GTX 460 (Fermi) 768MB 192-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card
Antec 900 Case 104.98
Newegg.com - Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
XFX Black Edition P1-750B-CAG9 750W ATX12V v2.2 / ESP12V v2.91 SLI Ready 129.99
Newegg.com - XFX Black Edition P1-750B-CAG9 750W ATX12V v2.2 / ESP12V v2.91 SLI Ready CrossFire Ready 80 PLUS SILVER Certified Modular Active PFC Power Supply
Microsoft Windows 7 Professional 64-bit 139.99
Newegg.com - Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders - Operating Systems
Ergonometric 4000 Keyboard 41.99
Newegg.com - Microsoft Natural Ergonomic Keyboard 4000

Total - $1131.90
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Old 11-26-2010, 04:20 PM
 
Location: Chicago =)
308 posts, read 450,364 times
Reputation: 233
There could be something at microcenter if you have that kinda store where you live.
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