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Old 11-03-2010, 01:18 PM
 
224 posts, read 615,154 times
Reputation: 184

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I have an HP Pavilion Dv4 laptop with Windows Vista installed. I am getting some sort of kernel error, since tha caps lock and scroll lock lights are flashing. It is one flash, long pause pattern. The monitor is black. I tried taking the battery out and pushing power button, then putting in power cord and turning on computer, then inserting power supply. This did not help, and I followed the steps carefully. I also tried the function keys mentioned by other bloggers in other forums, such as control, alt, and backspace. This did not work, and control, alt, F1 &b F6 did not work either. I read that I can reseat the motherboard, but I don't know how to do that, or what to look for for reseating. Does anyone have a solution to this problem? I do not understand much computer jargon, so I don't understand the more detailed forums out there. I hope someone can help me. My schoolwork is on that computer, and I need it badly. Please respond asap. I am much obliged.
Yes, the laptop has warranty, but I would like to quick fix long enough to connect thumb drive and extract student work... please help, thanks..
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Old 11-03-2010, 08:11 PM
 
28,631 posts, read 40,609,166 times
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Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot HP Pavilion dv4-1163tx Special Edition Entertainment Notebook PC - HP Customer Care (United States - English)

Perhaps...
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Old 11-09-2010, 12:16 PM
 
Location: USA (North Springfield, Vermont)
219 posts, read 417,007 times
Reputation: 107
Quote:
Originally Posted by suemandy23 View Post
I have an HP Pavilion Dv4 laptop with Windows Vista installed. I am getting some sort of kernel error, since tha caps lock and scroll lock lights are flashing. It is one flash, long pause pattern. The monitor is black. I tried taking the battery out and pushing power button, then putting in power cord and turning on computer, then inserting power supply. This did not help, and I followed the steps carefully. I also tried the function keys mentioned by other bloggers in other forums, such as control, alt, and backspace. This did not work, and control, alt, F1 &b F6 did not work either. I read that I can reseat the motherboard, but I don't know how to do that, or what to look for for reseating. Does anyone have a solution to this problem? I do not understand much computer jargon, so I don't understand the more detailed forums out there. I hope someone can help me. My schoolwork is on that computer, and I need it badly. Please respond asap. I am much obliged.
Yes, the laptop has warranty, but I would like to quick fix long enough to connect thumb drive and extract student work... please help, thanks..
AFAIK, Windows does not blink the keyboard lights when there's a kernel error, while OTOH, Linux does. Windows usually reboots itself or shows a blue screen with error text.
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Old 11-09-2010, 03:04 PM
 
Location: 10110001010110100
6,385 posts, read 10,845,994 times
Reputation: 5589
Quote:
Originally Posted by RJARRRPCGP View Post
AFAIK, Windows does not blink the keyboard lights when there's a kernel error, while OTOH, Linux does. Windows usually reboots itself or shows a blue screen with error text.
Right, keyboard LEDs flashing in Windows indicates hardware issues, other possibility is funky drivers but that would be a seldom case.
Other odd possibility is a malicious software.

Tek's link has very useful information so you definitely should read through it!

If all else fails, worst case scenario, you might have to get one of those external hard drive adapters to connect this drive to another PC and extract your data

-or-

Get a USB flash drive, make it bootable and then boot to it, then extract the vital data from your laptop's hard drive.
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