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Old 11-04-2010, 08:40 PM
 
4,502 posts, read 12,121,273 times
Reputation: 4070

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My child's laptop computer is only about a year old. When she tries to get on the internet (Internet Explorer), the internet starts to open then immediately closes. I've tried shutting the computer completely, I've done Task Manager, I've tried opening it other ways, but it won't stay open.

I tried calling Microsoft but they said since the hardware was installed by the manufacturer, I would have to call them. I called Toshiba and they said I'm 2 months out of warranty and would have to pay for any help or troubleshooting. I called Geek Squad and they would charge a minimum of $200 to check it out. If it has to be sent out, it would cost more. If they have to add software, it would cost more. For that price, I can get her a new one!

I don't want to ditch this computer just because of this. Does anyone have any ideas of what I can do?
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Old 11-04-2010, 08:50 PM
 
713 posts, read 3,172,903 times
Reputation: 546
Have you tried any other web browser to see if its just IE?

When you start Internet Explorer, it opens, flashes, and then closes immediately

Here is an article that might help...
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Old 11-04-2010, 08:51 PM
 
102 posts, read 150,819 times
Reputation: 39
You might just try doing a reset on your browser.

How to Reset Browser Settings | eHow.com
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Old 11-04-2010, 09:11 PM
 
4,502 posts, read 12,121,273 times
Reputation: 4070
Quote:
Originally Posted by rgomez912 View Post
Have you tried any other web browser to see if its just IE?

When you start Internet Explorer, it opens, flashes, and then closes immediately

Here is an article that might help...
This worked perfectly!!! Thank you so much!!!!!!!
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Old 11-05-2010, 08:30 AM
 
28,631 posts, read 40,613,958 times
Reputation: 37316
Sorry Toshiba. Sorry Geek Squad. No $$ today.

CD to the rescue!!
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Old 11-05-2010, 09:16 PM
 
4,502 posts, read 12,121,273 times
Reputation: 4070
Quote:
Originally Posted by Tek_Freek View Post
Sorry Toshiba. Sorry Geek Squad. No $$ today.

CD to the rescue!!

LOL!! You got that right!!!! The people here are the BEST!
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