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Old 05-19-2011, 08:21 AM
 
11,411 posts, read 7,803,058 times
Reputation: 21923

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I recieved an email from McAfee that my subscription was auto renewed at a cost of $89.99. I knew I hadn't paid nearly that much when I initially bought the subscription last year.

I looked online and found that the going rate is $59.99. They even show the original price as $89.99 and that they're offering a $30.00 discount. Hmmm....

So, I called McAfee and told them I was going to cancel my subcription and repurchase it online at the lower rate. Lo and behold, they told me since I was a "valued" (yeah right) customer and they wanted to retain my business they could offered me a $45.00 discount. My cost ended up being $44.99.

The rep asked me if I wanted to cancel the auto renewal function and I declined. I have 60 days to cancel after the auto renewal and hopefully can save as much next year by just picking up the phone.
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Old 05-19-2011, 08:48 AM
 
Location: Las Flores, Orange County, CA
26,329 posts, read 93,748,294 times
Reputation: 17831
There are so many (legitimately) free virus/security programs out there I don't understand why anybody would pay for the service.
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Old 05-19-2011, 08:52 AM
 
3,743 posts, read 13,702,144 times
Reputation: 2787
Well they come pre-loaded on new PCs, get your initial info and are "free" for a term, then automatically renew since they are already there. If you don't take the time to try and remove them, which can be a hassle, and find a free alternative, you can end up paying big time.
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Old 05-19-2011, 09:25 AM
 
Location: Pomona
1,955 posts, read 10,981,373 times
Reputation: 1562
Well, every anti-virus program has their fans ... and if McAfee is working for you, then feel free to continue using it.

Here's February 2011's AV-Comparative report ...
http://www.av-comparatives.org/image...od_feb2011.pdf
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Old 05-25-2011, 11:50 PM
 
Location: Scranton
1,384 posts, read 3,176,639 times
Reputation: 1670
Quote:
Originally Posted by Sayantsi View Post
Well they come pre-loaded on new PCs, get your initial info and are "free" for a term, then automatically renew since they are already there. If you don't take the time to try and remove them, which can be a hassle, and find a free alternative, you can end up paying big time.
Does the PC come preloaded with your credit card info? They shouldn't ask for credit card info for the free period. If so, how can they charge you if they don't know your payment info? If they asked for my credit card for the initial 'free' period, that will be my sign that they're up to something.
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Old 05-26-2011, 07:46 AM
 
Location: Cleveland, Ohio
16,546 posts, read 19,689,232 times
Reputation: 13331
Quote:
Originally Posted by Trucker7 View Post
Does the PC come preloaded with your credit card info? They shouldn't ask for credit card info for the free period. If so, how can they charge you if they don't know your payment info? If they asked for my credit card for the initial 'free' period, that will be my sign that they're up to something.
That's what I was going to say. They certainly do NOT ask for Credit Card info when you set up your PC for the first time.

I also agree that if you choose to spend your money on a product that's fine. Who am I to tell you how to spend your money?
But also agree there are qualty free alternatives, including Microsoft's very own product.
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Old 05-26-2011, 03:48 PM
 
Location: Phoenix
674 posts, read 2,552,854 times
Reputation: 273
Why even have an anti-virus program on your PC?
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Old 05-26-2011, 04:16 PM
 
2,182 posts, read 5,437,430 times
Reputation: 1214
Quote:
Originally Posted by MaxPower123 View Post
Why even have an anti-virus program on your PC?
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