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Old 05-17-2011, 09:11 AM
 
1,645 posts, read 1,378,220 times
Reputation: 1008
Default DELL versus ACER (Please help me decide!)

hi,
deciding between two laptops....used only for day to day web surfing.......watching movies......skype video chatting.....etc. no gaming.

here are my two choices:

http://www.costco.com/Browse/Product.aspx?Prodid=11626492&whse=BC&Ne=4000000&eC at=BC|84|56670|78129&N=4047232&Mo=48&pos=0&No=28&N r=P_CatalogName:BC&cat=78129&Ns=P_Price|1||P_SignD esc1&lang=en-US&Sp=C&ec=BC-EC10590-Cat56670&topnav=


versus


http://www.costco.com/Browse/Product.aspx?Prodid=11626763&whse=BC&Ne=5000135+40 00000&eCat=BC|84|56670|78129&N=4047232%20429489986 0&Mo=10&pos=0&No=8&Nr=P_CatalogName:BC&Ns=P_Price| 1||P_SignDesc1&lang=en-US&Sp=C&ec=BC-EC10590-Cat56670&topnav=

please help me decide.
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Old 05-17-2011, 09:24 AM
 
Location: Vancouver, WA
938 posts, read 1,651,535 times
Reputation: 1288
I'm not familiar with either of those specific laptops, but in all my years of computer support I've had far fewer problems with Dell than I have with Acer.
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Old 05-17-2011, 09:27 AM
 
Location: SW Missouri
14,716 posts, read 16,896,658 times
Reputation: 18735
I have had Dell and I have had Acer and I have not been satisfied with either. I suggest you look into an HP machine. From now on that is all I am buying.

20yrsinBranson
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Old 05-17-2011, 09:39 AM
 
Location: Pomona
1,955 posts, read 5,106,710 times
Reputation: 1408
... and I have dealt with crappy HP/Compaq laptops here, so.

For the specs, $50 buys a more powerful processor and more memory in the Dell, so my nod goes to that one.
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Old 05-17-2011, 10:20 AM
 
Location: SW Missouri
14,716 posts, read 16,896,658 times
Reputation: 18735
Quote:
Originally Posted by Narfcake View Post
... and I have dealt with crappy HP/Compaq laptops here, so.

For the specs, $50 buys a more powerful processor and more memory in the Dell, so my nod goes to that one.
Just pray you never need technical support/customer service.

20yrsinBranson
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Old 05-17-2011, 10:22 AM
 
1,645 posts, read 1,378,220 times
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Quote:
Originally Posted by 20yrsinBranson View Post
Just pray you never need technical support/customer service.

20yrsinBranson
i don't think i'll pray but i know what you mean
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Old 05-17-2011, 10:48 AM
 
Location: Pomona
1,955 posts, read 5,106,710 times
Reputation: 1408
Quote:
Originally Posted by 20yrsinBranson View Post
Just pray you never need technical support/customer service.
You mean HP and Compaq's CS? Yeah. Nothing say "I don't care about the customer at all." when something fails at month #13, and not even a "Well, I'll see if I can at least get you a discount on the replacement part."


FWIW, I've dealt with Dell's before.
- 2 yrs. 11 months on a LCD monitor that developed a line - they overnighted a new one.
- Refurbished printer came DOA. Tech was onsite the next morning.
- HDD failed on the boss' laptop, 20 months in. Overnighted a new one, OS pre-imaged already.

YMMV, of course. I found communicating via the chat feature is much easier than on the phone ... everything is in writing.
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Old 05-17-2011, 10:51 AM
 
Location: Central Texas
12,351 posts, read 12,191,222 times
Reputation: 7605
Either one will do the job. My family has a bit of history with Acer and it has been good. I have used Dell laptops at work for a long time and find they are solid.

I think Dell does a better job providing online support for drivers, downloads, etc.

I would choose the Dell.
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Old 05-17-2011, 04:53 PM
 
Location: Louisiana
494 posts, read 766,958 times
Reputation: 405
Quote:
Originally Posted by Narfcake View Post
... and I have dealt with crappy HP/Compaq laptops here, so.

For the specs, $50 buys a more powerful processor and more memory in the Dell, so my nod goes to that one.

From a pure spec standpoint I agree, but to be honest, Dell customer service sucks and acer is no better.

I wouldn't settle for those just yet. Expand your options a little: like HP lenovo.
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Old 05-17-2011, 04:59 PM
 
Location: Las Flores, Orange County, CA
26,362 posts, read 53,431,728 times
Reputation: 16290
Neither.

For your needs go to Dell Outlet | Refurbished Computers, Laptops, PCs & More | Dell and buy refurbished, scratch and dent, etc. You'll save tons of money. You won't tell it isn't brand new either. I love the tool which uses drop down box filters to pick memory size, hard drive size, screen size, etc.
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