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Old 05-17-2011, 09:11 AM
 
2,212 posts, read 2,133,086 times
Reputation: 1422

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hi,
deciding between two laptops....used only for day to day web surfing.......watching movies......skype video chatting.....etc. no gaming.

here are my two choices:

http://www.costco.com/Browse/Product.aspx?Prodid=11626492&whse=BC&Ne=4000000&eC at=BC|84|56670|78129&N=4047232&Mo=48&pos=0&No=28&N r=P_CatalogName:BC&cat=78129&Ns=P_Price|1||P_SignD esc1&lang=en-US&Sp=C&ec=BC-EC10590-Cat56670&topnav=


versus


http://www.costco.com/Browse/Product.aspx?Prodid=11626763&whse=BC&Ne=5000135+40 00000&eCat=BC|84|56670|78129&N=4047232%20429489986 0&Mo=10&pos=0&No=8&Nr=P_CatalogName:BC&Ns=P_Price| 1||P_SignDesc1&lang=en-US&Sp=C&ec=BC-EC10590-Cat56670&topnav=

please help me decide.
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Old 05-17-2011, 09:24 AM
 
Location: Vancouver, WA
1,074 posts, read 1,931,037 times
Reputation: 1588
I'm not familiar with either of those specific laptops, but in all my years of computer support I've had far fewer problems with Dell than I have with Acer.
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Old 05-17-2011, 09:27 AM
 
Location: SW Missouri
14,849 posts, read 20,002,990 times
Reputation: 19134
I have had Dell and I have had Acer and I have not been satisfied with either. I suggest you look into an HP machine. From now on that is all I am buying.

20yrsinBranson
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Old 05-17-2011, 09:39 AM
 
Location: Pomona
1,955 posts, read 6,153,482 times
Reputation: 1439
... and I have dealt with crappy HP/Compaq laptops here, so.

For the specs, $50 buys a more powerful processor and more memory in the Dell, so my nod goes to that one.
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Old 05-17-2011, 10:20 AM
 
Location: SW Missouri
14,849 posts, read 20,002,990 times
Reputation: 19134
Quote:
Originally Posted by Narfcake View Post
... and I have dealt with crappy HP/Compaq laptops here, so.

For the specs, $50 buys a more powerful processor and more memory in the Dell, so my nod goes to that one.
Just pray you never need technical support/customer service.

20yrsinBranson
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Old 05-17-2011, 10:22 AM
 
2,212 posts, read 2,133,086 times
Reputation: 1422
Quote:
Originally Posted by 20yrsinBranson View Post
Just pray you never need technical support/customer service.

20yrsinBranson
i don't think i'll pray but i know what you mean
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Old 05-17-2011, 10:48 AM
 
Location: Pomona
1,955 posts, read 6,153,482 times
Reputation: 1439
Quote:
Originally Posted by 20yrsinBranson View Post
Just pray you never need technical support/customer service.
You mean HP and Compaq's CS? Yeah. Nothing say "I don't care about the customer at all." when something fails at month #13, and not even a "Well, I'll see if I can at least get you a discount on the replacement part."


FWIW, I've dealt with Dell's before.
- 2 yrs. 11 months on a LCD monitor that developed a line - they overnighted a new one.
- Refurbished printer came DOA. Tech was onsite the next morning.
- HDD failed on the boss' laptop, 20 months in. Overnighted a new one, OS pre-imaged already.

YMMV, of course. I found communicating via the chat feature is much easier than on the phone ... everything is in writing.
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Old 05-17-2011, 10:51 AM
 
Location: Central Texas
13,723 posts, read 15,606,357 times
Reputation: 8975
Either one will do the job. My family has a bit of history with Acer and it has been good. I have used Dell laptops at work for a long time and find they are solid.

I think Dell does a better job providing online support for drivers, downloads, etc.

I would choose the Dell.
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Old 05-17-2011, 04:53 PM
 
Location: Louisiana
494 posts, read 949,630 times
Reputation: 414
Quote:
Originally Posted by Narfcake View Post
... and I have dealt with crappy HP/Compaq laptops here, so.

For the specs, $50 buys a more powerful processor and more memory in the Dell, so my nod goes to that one.

From a pure spec standpoint I agree, but to be honest, Dell customer service sucks and acer is no better.

I wouldn't settle for those just yet. Expand your options a little: like HP lenovo.
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Old 05-17-2011, 04:59 PM
 
Location: Las Flores, Orange County, CA
26,359 posts, read 60,625,937 times
Reputation: 16618
Neither.

For your needs go to Dell Outlet | Refurbished Computers, Laptops, PCs & More | Dell and buy refurbished, scratch and dent, etc. You'll save tons of money. You won't tell it isn't brand new either. I love the tool which uses drop down box filters to pick memory size, hard drive size, screen size, etc.
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