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Old 04-16-2011, 12:06 AM
 
Location: Raleigh, NC
306 posts, read 436,514 times
Reputation: 628

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I got the WindowsRecovery virus through a pdf file.

It appears to have wiped out my documents, pictures, etc.

Does anyone know about this and how go I get it off my computer?

Thanks.
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Old 04-16-2011, 02:04 AM
 
2,245 posts, read 4,231,801 times
Reputation: 2155
Have you tried these steps? Windows Recovery - Virus Solution and Removal
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Old 04-16-2011, 06:43 AM
 
10,926 posts, read 21,994,915 times
Reputation: 10569
Remove Windows Recovery (Uninstall Guide)
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Old 04-16-2011, 09:21 AM
 
Location: Raleigh, NC
306 posts, read 436,514 times
Reputation: 628
Thanks for the input. AVG finally stepped up and quaratined it, then I deleted it.

The problem is now I can't find my documents, pictures, etc.

Even when I save a new document I can't seem to find it.

Any ideas?

Thanks.
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Old 04-16-2011, 11:37 AM
 
Location: SCW, AZ
8,317 posts, read 13,447,487 times
Reputation: 7986
Quote:
Originally Posted by movedoften View Post
Thanks for the input. AVG finally stepped up and quaratined it, then I deleted it.

The problem is now I can't find my documents, pictures, etc.

Even when I save a new document I can't seem to find it.

Any ideas?

Thanks.
Why is this odd thing still occurring if AVG had stepped up and disinfect the malware? My guess is the malicious infection is still active, even partially or AVG really prevailed against it but as a collateral damage of the infection the file association is messed.

Test this, open Word or another common program and create a new document, give it a unique name and save it somewhere simple like your desktop where you should see the file getting created right away.
Now:
~ Was the file created?
~ Did it have the proper file extension (.doc, .txt, .jpg, etc.)?
~ Was the file name what you typed?

This should get you to analyze the issue a bit further. I am sure the others will step in too. If it is indeed File Type-Association that was changed, then you can correct it via: Settings > Control Panel > Folder Options > File Types.

FileTypesMan is a really good alternative to Windows own applet, in case if you are interested.
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Old 04-16-2011, 02:52 PM
 
10,926 posts, read 21,994,915 times
Reputation: 10569
I know exactly why you can't find your docs, this new strain of nasties changes file and folder attributes to hidden, they're there but you can't see them, it may change only some folders or it may set every file and folder on the drive as hidden. If you go to "My Computer" do you see anything?

What you'll need to do is go to control panel > folder options, and set it to show hidden files, then you'll have to go through and unhide the directories that are not supposed to be hidden, not an easy task but I haven't found an easy way to reset those attributes to default.
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Old 04-16-2011, 07:32 PM
 
10,926 posts, read 21,994,915 times
Reputation: 10569
Quote:
Originally Posted by TurcoLoco View Post
Why is this odd thing still occurring if AVG had stepped up and disinfect the malware? My guess is the malicious infection is still active, even partially or AVG really prevailed against it but as a collateral damage of the infection the file association is messed.
It's because the malware changed the attributes of the directories to hidden and this is not something a malware scanner or antivirus app deals with, so it won't revert the attributs to their default state as it isn't aware of them.
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Old 04-16-2011, 07:46 PM
 
Location: Wicker Park, Chicago
4,789 posts, read 14,743,179 times
Reputation: 1971
Quote:
Originally Posted by movedoften View Post
I got the WindowsRecovery virus through a pdf file.

It appears to have wiped out my documents, pictures, etc.

Does anyone know about this and how go I get it off my computer?

Thanks.
Was this through a pdf torrent? What is the name of the pdf that gave you this?

I never got a virus through a pdf torrent.

I got a trojan / virus from a video game and after I removed it my main Vista 64 install was damaged -- it could never update Windows and Windows Defender was always off.
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Old 04-17-2011, 06:17 AM
 
10,926 posts, read 21,994,915 times
Reputation: 10569
Quote:
Originally Posted by Jesse69 View Post
Was this through a pdf torrent? What is the name of the pdf that gave you this?

I never got a virus through a pdf torrent.
They usually come through email disguised as an important notice, the name is irrelevant as it changes regularly. It can also come as a word doc embedded with a malicious PDF.
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Old 04-18-2011, 06:57 AM
 
10,926 posts, read 21,994,915 times
Reputation: 10569
Here's a good read on a newer type of PDF malware
Who ordered spam? New trick in PDF malware uncovered | Naked Security
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