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Old 07-15-2011, 01:59 PM
 
Location: Phoenix
674 posts, read 2,285,710 times
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How important is it that DCM number match on a replacement hard drive? I have a Western Digital hard drive which has model number like this WD5000xxxx-xxxxxx. The x's vary but I found one that matches everything except DCM number.
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Old 07-15-2011, 03:17 PM
 
Location: Phoenix
674 posts, read 2,285,710 times
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I tried the hard drive in a Dell computer. BIOS wont detect it, if I try to boot to it I get an "error auto sensing secondary master hard drive" error, I press F1 to continue then "no boot device found".
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Old 07-15-2011, 03:59 PM
 
Location: 10110001010110100
6,385 posts, read 10,841,532 times
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Quote:
Originally Posted by MaxPower123 View Post
I tried the hard drive in a Dell computer. BIOS wont detect it, if I try to boot to it I get an "error auto sensing secondary master hard drive" error, I press F1 to continue then "no boot device found".
It is not the MBR then. If the integrated board is faulty, the drive may spin or not, there is no guaranteed way to rule it out and since it spins and stops shortly after, it might still be the culprit.

Anyhow, that is the only option I can suggest at this point unless someone can come up with a better one.

Good luck!
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Old 07-15-2011, 06:24 PM
 
28,607 posts, read 40,588,688 times
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Quote:
Originally Posted by MaxPower123 View Post
I tried the hard drive in a Dell computer. BIOS wont detect it, if I try to boot to it I get an "error auto sensing secondary master hard drive" error, I press F1 to continue then "no boot device found".
You left the drive set as a master drive when you put it in the other PC. Change it to a slave drive and try again. There are jumpers on the drive to do this. Either "slave", or "cable select" (my preference). Computers no comprende two masters in the system.

Wait. You put it in as a single drive? That changes things if you did. No, wait, you didn't. It wouldn't/shouldn't consider it a secondary master if it were the only one. Hmmmmm.....
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Old 07-15-2011, 06:47 PM
 
Location: Phoenix
674 posts, read 2,285,710 times
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Quote:
Originally Posted by Tek_Freek View Post
You left the drive set as a master drive when you put it in the other PC. Change it to a slave drive and try again. There are jumpers on the drive to do this. Either "slave", or "cable select" (my preference). Computers no comprende two masters in the system.

Wait. You put it in as a single drive? That changes things if you did. No, wait, you didn't. It wouldn't/shouldn't consider it a secondary master if it were the only one. Hmmmmm.....
It only had one drive.


Western Digital's tool detects nothing.


Seagate's tool is more interesting. It detects a drive and it thinks it has millions of GBs. It fails a test and it tells me a none Seagate drive has errors and that I should contact the manufacturer.


What other tool can I use to try to repair this?
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Old 07-15-2011, 09:50 PM
 
28,607 posts, read 40,588,688 times
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I'd use the software provided by the manufacturer of the drive.

It sounds like the drive board has failed. If the drive itself had crashed I don't think you'd be hearing it spin up. Or, if you did and it was a head crash it would be making a nasty sound.
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Old 07-15-2011, 10:02 PM
 
24,503 posts, read 35,958,754 times
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You've spent as much time as it's worth on it at this point. If you need the data off of it, go to drivesavers, otherwise, just pick up a new drive. Your time is too valuable to spend anymore time on it.
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Old 07-15-2011, 10:05 PM
 
28,607 posts, read 40,588,688 times
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Originally Posted by NJBest View Post
You've spent as much time as it's worth on it at this point. If you need the data off of it, go to drivesavers, otherwise, just pick up a new drive. Your time is too valuable to spend anymore time on it.
To you maybe, but this person has data they want back, and they have already indicated they want to do it without going to an expensive ($500 and up according to drivesavers) company.
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Old 07-16-2011, 12:04 AM
 
Location: Phoenix
674 posts, read 2,285,710 times
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From what I have read, it appears that the hard drive might have a corrupt firmware. I can't find any information on how to correct that. Now I just have to find an identical drive somewhere :/
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Old 07-16-2011, 11:01 AM
 
28,607 posts, read 40,588,688 times
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What is the drive in question?
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